UserTesting Technologies acquires User Interviews. UserTesting Technologies, a Bellevue, Wash.-based provider of customer insights for the enterprise, acquired User Interviews, a NYC-based participant recruitment platform for user research, market research, and AI training. The combination brings together insights technology and premium participant access to deliver a comprehensive and scalable customer insights solution. Led by Basel Fakhoury, CEO, User Interviews leverages a network of over 6 million participants, precise matching, and fraud prevention to fill nearly any research study, enabling researchers, designers, product managers, and marketers to quickly connect with the right people in any niche, whether consumers, B2B professionals, or domain experts needed for model training, for any kind of study, moderated, unmoderated, in-person or remote. In 2023, the company raised a $27.5M Series B round led by Sageview Capital, with participation from existing investors Teamworthy, Accomplice, Las Olas VC, Trestle Partners, ValueStream, ERA's Remarkable Ventures, and FJ Labs. Led by Eric Johnson, CEO, UserTesting enables organizations to craft customer experiences through actionable customer insights. With a large participant network, AI-driven insights, comprehensive feedback solutions, and expert-level services, enterprises can validate decisions, co-innovate at scale, and accelerate their path to enhanced products and experiences. It is used by 3,000+ customers, including 75 of the Fortune 100, UserTesting is the partner of choice for businesses committed to delivering experiences customers love. Learn more at The combined offering enables organizations to ground every AI deployment, product enhancement, marketing program, and customer experience in authentic customer understanding, bringing the real voices of customers directly into the decisions that matter most.

UserTesting has acquired User Interviews, a leading participant recruitment platform for user research, market research and AI training. The deal combines UserTesting's insights technology with User Interviews' participant access to create what the company describes as the industry's most comprehensive customer insights solution. The Bellevue-based UserTesting is the leading provider of customer insights for enterprise clients. The acquisition aims to help companies develop products and experiences as they adapt to the AI era. Financial terms of the deal were not disclosed.

User Interviews Inc. has rolled out a free minimum viable research guide to support your next project.