UserTesting

UserTesting

Provides customer insights for digital products

About

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience on a global scale, using a sourcing engine that connects them with both proprietary and partner-sourced participants. This extensive experience research solution enables companies to collect input early in the development process, reducing uncertainty and enhancing the relevance of the data with direct human insights. UserTesting caters to a wide range of clients, from small businesses to large enterprises, and operates within the user experience and market research sectors. Their subscription-based model generates revenue through recurring fees for access to their platform and services.

Company Stage

IPO

Employees

1,001-5,000

Industries

Data & Analytics, Enterprise Software

Total Funding

$147.6M

Headquarters

San Francisco, California

Founded

2007


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Simplify's Take

What believers are saying

  • UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
  • The company is expanding its global market presence with new executive appointments.
  • Growing demand for remote user testing solutions boosts UserTesting's market potential.

What critics are saying

  • Increased competition from AI-driven platforms threatens UserTesting's market share.
  • Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
  • Economic downturns could reduce client spending on user research services.

What makes UserTesting unique

  • UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
  • The platform provides rapid, high-quality feedback from a diverse, global audience network.
  • UserTesting's extensive experience research solution minimizes guesswork in product development.

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Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

0%

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