UserTesting

UserTesting

Provides customer insights for digital products

About UserTesting

Simplify's Rating
Why UserTesting is rated
B
Rated C on Competitive Edge
Rated B on Growth Potential
Rated A on Rating Differentiation

Industries

Data & Analytics

Enterprise Software

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2007

Overview

UserTesting provides organizations with customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in making informed decisions throughout the product development process. UserTesting's unique feature is its extensive experience research solution, which enables companies to collect valuable input early on, reducing uncertainty and enhancing the relevance of the data with real human insights. Unlike many competitors, UserTesting offers a subscription-based model that gives access to a wide range of services and insights, catering to both small businesses and large enterprises across various industries. The goal of UserTesting is to empower organizations to create better user experiences by integrating direct feedback into their development cycles.

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Simplify's Take

What believers are saying

  • UserTesting powers insights for 60% of the top 100 most valuable brands.
  • The rise of digital transformation increases demand for actionable user insights platforms.
  • Growing interest in video-based feedback aligns with UserTesting's capabilities.

What critics are saying

  • Emerging platforms offering similar services at lower costs threaten UserTesting's market share.
  • Stricter data privacy regulations could impact UserTesting's ability to collect insights.
  • Economic downturns may reduce budgets for market research, affecting UserTesting's revenue.

What makes UserTesting unique

  • UserTesting offers the most extensive experience research solution in the industry.
  • The platform provides rapid, high-quality feedback from a diverse, global audience network.
  • UserTesting enables early input in the development cycle, minimizing guesswork.

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Funding

Total Funding

$1591.7M

Above

Industry Average

Funded Over

5 Rounds

Notable Investors:
Buyout funding comparison data is currently unavailable. We're working to provide this information soon!
Buyout Funding Comparison
Coming Soon

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Feb 12th, 2025
Plug And Play Goal Program Highlights 2024 Milestones And Plans For Advancing Global Innovation In 2025

SUNNYVALE, Calif., Feb. 12, 2025 /PRNewswire/ -- Plug and Play GOAL achieved significant milestones in 2024, driving innovation, fostering collaboration, and enhancing its global presence. In the past year, the US Soft Landing program supported 90 startups from over 12 countries, delivering 13 programs in in-person and hybrid formats. Looking ahead to 2025, the focus remains on advancing the entrepreneurial ecosystem and empowering startups worldwide. From its establishment in 2009, the GOAL program has accelerated over 1000 startups from across the globe to connect them to Silicon Valley resources.Last year, Plug and Play worked closely with 16 esteemed collaborators and program sponsors, including the Armenian Ministry of High Tech Industry, City of Hamburg, City of Laval, Daegu Chamber of Commerce and Industry (Daegu CCI), Enterprise Singapore, Hamdi Ulukaya Initiative, Hong Kong Science and Technology Parks Corporation (HKSTP), Innovation Denmark, Korea Environmental Industry Association (KEIA), K Innovation Center (KIC) in Silicon Valley, Korean Ministry of Environment, New Energy and Industrial Technology Development Organization (NEDO), Startup Lithuania, Team of Wakers, The State of Schleswig-Holstein, and Zagreb Innovation Centre (ZICER). These partnerships played a key role in supporting startup growth and fostering innovation."We bring our startups into the Plug and Play ecosystem, which provides immense benefits, such as meeting real American people, experiencing the culture, and understanding how to expand their business in the U.S.," said Alexandre Corriveau, Director of Terro X from Laval

Symplicit
Dec 11th, 2024
Symplicit's award-winning design innovation: 2024 in review.

Symplicit is proud to highlight its growing partnership with UserTesting, the world's leading human insight platform, which has significantly enhanced its ability to deliver exceptional CX solutions across the APAC region.

MarTech Cube
Nov 22nd, 2024
UserTesting Names Nikki Morello as Chief Transformation Officer

UserTesting, the leading provider of human insights for innovators, today announced the appointment of Nikki Morello as Chief Transformation Officer.

Business Wire
Oct 8th, 2024
UserTesting Welcomes Johann Wrede as Chief Marketing Officer to Expand Global Market Presence

UserTesting welcomes Johann Wrede as Chief Marketing Officer to expand global market presence.

Bakersfield.com
Sep 26th, 2024
UserTesting Appoints Baran Erkel as Chief Strategy Officer

UserTesting, a SaaS leader in experience research and insights, today announced the appointment of Baran Erkel as UserTesting's Chief Strategy Officer.

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