Survey of 250 industry executives reveals shifting priorities in an era of volatilityCHICAGO, April 3, 2025 /PRNewswire/ -- West Monroe, a global business and technology consulting firm, today released findings from the West Monroe Quarterly Supply Chain Poll, a new research initiative that tracks how industry leaders are managing unprecedented changes in their supply chains.The Q1 poll of 250 leaders, conducted March 18–24, captures the growing complexity of today's supply chain landscape. Executives report simultaneous pressure from emerging technologies like AI, rising cyber threats, and policy shifts. But they're not standing still. The findings show supply chains actively adapting—making structural changes, investing in technology, and rethinking priorities to build resilience in a volatile environment.Top findings of the poll:Cybersecurity leads the list of concerns – not tariffs. In a force-rank, 23% of respondents named cybersecurity their top supply chain issue—edging out tariffs (20%) and reinforcing cyber threats as the leading source of uncertainty in Q1.In a force-rank, 23% of respondents named cybersecurity their top supply chain issue—edging out tariffs (20%) and reinforcing cyber threats as the leading source of uncertainty in Q1. Supply chains are making strategic, defensive moves

New office leases along West Coast reinforce the firm's belief human connection is essential to innovation, mentorship, and delivering value in an AI-driven worldLOS ANGELES and SAN FRANCISCO and SEATTLE, March 26, 2025 /PRNewswire/ -- While many companies are scaling back their real estate footprints, West Monroe is securing more dynamic, collaborative spaces and reinforcing its commitment to in-person connection as a competitive advantage. That's why today, the global business and technology consulting firm announced three new office leases in Los Angeles, San Francisco, and Seattle.As AI reshapes industries, West Monroe is doubling down on what makes a professional services firm truly successful: human connection. The firm has capitalized on a shifting commercial real estate market, negotiating new leases in three key West Coast markets to secure larger, purpose-built spaces while optimizing costs. This approach ensures room for growth while maintaining efficiency, reinforcing the firm's long-term commitment to these markets without unnecessary overhead.Designed to foster deeper engagement with clients and colleagues, the new office spaces better support West Monroe's hands-on learning approach and highly collaborative work across industries such as technology, financial services, private equity, healthcare, consumer & industrial products, and energy & utilities.Los Angeles : In February 2025 , the firm agreed to lease 700 South Flower Street, Suite 3000, expanding its footprint to 24,750 square feet—nearly three times the size of its previous office. The Los Angeles team, led by Senior Partner Jordan Sternlieb , outgrew its former space and is now set up for long-term growth. The new office offers 360-degree views of the city, including the Hollywood sign, Griffith Observatory, and the Pacific Ocean, while the open floor plan enables teams to work together.: In , the firm agreed to lease 700 South Flower Street, Suite 3000, expanding its footprint to 24,750 square feet—nearly three times the size of its previous office

The collaboration brings industry-specific expertise to ServiceNow implementations, ensuring clients realize value fasterCHICAGO, March 17, 2025 /PRNewswire/ -- West Monroe, a global business and technology consulting firm, today announced it has joined the ServiceNow Consulting and Implementation Partner Program to help organizations optimize and modernize their omnichannel service experiences and contact center operations. The partnership enables West Monroe to help businesses leverage the ServiceNow® Platform to transform customer service.As companies compete on speed and service, this collaboration is a gamechanger—moving beyond internal issue resolution to optimizing customer ecosystems. With deep expertise in customer experience, platforms, and service operations, West Monroe ensures organizations can leverage the benefits of a responsive platform like ServiceNow to connect with their customers. The ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, reach new markets, and help joint customers transform businesses across the enterprise.West Monroe's decision to partner with ServiceNow is driven by growing demand for scalable, technology-driven solutions that optimize operations both internally and externally. Having worked in employee and customer experience for decades, West Monroe understands the complex challenges businesses face in enhancing business processes related to service while keeping costs and talent top-of-mind. ServiceNow's Customer Service Management (CSM) platform has emerged as a key enabler, and this partnership allows West Monroe to help clients implement it strategically."ServiceNow is moving faster and making smarter bets than many of its competitors—one of the key factors we consider when selecting platform partners," said Casey Foss, Chief Commercial Officer at West Monroe