The South East Melbourne Phoenix have announced a brand new partnership with Zeller, who will join the club as a major sponsor across the next two seasons.Zeller, the leading Australian fintech providing an all-in-one payments and financial services solution to over 60,000 local businesses, proudly has its roots in Victoria after being founded in Melbourne in 2020.Zeller will have its logo emblazoned on the back of the South East Melbourne Phoenix jerseys for the next two seasons, above the players’ numbers.South East Melbourne Phoenix CEO, Tommy Greer (pictured left), thanked Zeller for coming on board as the club builds toward their maiden NBL championship in NBL25.“This partnership between two teams born in Victoria and looking to make a stamp nationally is a no-brainer and we’re excited to have Zeller on board for the next two years,” Greer said.“It’s a true show of faith in what the Phoenix are building and we look forward to having success in a jersey that Zeller is proudly featured on.”Ben Pfisterer (pictured right), Co-Founder and CEO of Zeller, commented on his team’s excitement about partnering with an NBL club on the rise.“Supporting growing businesses, clubs, and organisations is part of Zeller’s DNA. From providing community basketball clubs with a more affordable EFTPOS solution to this new partnership with the Phoenix, Zeller is proud to play a small part in facilitating commerce in Australian sports,” said Pfisterer“As a rapidly growing business ourselves, we’re inspired by the Phoenix’s success and look forward to partnering with them as they play towards the NBL25 championship.”

James Vatiliotis, Head of Product at Zeller, shares his insights on the innovation we can expect to see in payment technology over the next 12 months.In the past year, Australia’s payment sector has been transformed by the launch of Tap to Pay technology. Untethering payments from the traditional EFTPOS terminal and putting them in the hands of any individual with a smartphone has revolutionised what we’ve come to expect of the payment experience. Now with the rapid expansion of AI and machine learning, the pressure of security breaches, and the growing obsolescence of cash and printed receipts: there’s more innovation coming in the payments space.More customers choosing a bank alternative.The shift away from cash has accelerated significantly, with cash representing less than 14% of total transactions today according to the Reserve Bank of Australia (RBA). For businesses, this means the choice of financial services and payments provider has never been more important. With the incumbent banks no longer dominating the market with one generic offering, businesses have the choice of a growing number of digital banking alternatives, enabling them to shop around for a solution that offers greater flexibility, affordability, and functionality.From the pricing of payments technology to how it integrates with other systems, how it mitigates security risks, and what features it offers (think surcharging, bill-splitting, tipping, customisable screensavers, digital receipts, and more), there is no longer a one-size-fits all solution when it comes to business banking. Additionally, with very few customers nowadays carrying cash as a back-up payment option, the reliability of the payments hardware and the quality of your provider’s customer support have become paramount

Australia’s payments provider, Zeller, and the global enabler of restaurant POS systems, Oracle, have come together to provide restaurateurs with a complete solution for managing orders and securely taking payments at speed.For food and beverage venues across the country, this new integration that connects Zeller Terminal with Oracle’s Simphony POS, will come as welcome news.Until now, Australian businesses using Oracle’s Simphony POS have “been hamstrung by the outdated technology provided by a limited number of payment providers that integrated with it. Now, businesses from local cafés to global quick-service chains can benefit from Zeller’s advanced EFTPOS solution.”Pairing Zeller Terminal with Oracle Simphony POS “is straightforward and can be done remotely via Zeller Dashboard.”Being able to configure the pairing remotely “is especially helpful for chains with multiple venues as there is no need to be on site to complete the set up.”Terminals can be swapped in and out of different locations “by retail or operations staff as required, and paired to the POS directly from the device itself (or from the dashboard) without escalation.”When Zeller Terminal and Oracle Simphony POS are integrated, there’s “no need to manually key in the transaction total, your staff will instead be able to automatically push the balance to the EFTPOS machine, improving speed of service by reducing wait times.”For multi-venue restaurants in particular, “maintaining a consistent brand experience across locations is essential. Zeller Terminal lets you extend this experience to the payment process with a screensaver feature that allows you to upload a custom image to the large screen display.”From promoting a new meal deal on-screen to inviting customers to “sign up to a competition with a QR code – there are endless creative ways to use this feature.”If a customer requests a refund, your staff simply need “to find the relevant transaction from the transaction record on your Oracle Simphony POS workstation and initiate the refund. The funds will be returned back to the card that originally processed the transaction, without the customer having to present it again.”The refund will also be reflected in Oracle Simphony’s reporting as well as a Zeller’s refund transaction record, with “the unique transaction ID visible on both reports for streamlined reconciliation.”Zeller Terminal can be connected “via Wi-Fi, SIM Card or a local area network with an Ethernet dock to ensure your machines always maintain fast, reliable connectivity.”What’s more, the terminal and the POS “don’t need to be on the same network to function, which saves time and hassle if networks are whitelisted: the POS can be hardwired with Ethernet and the terminal can be on Ethernet with Wi-Fi or SIM backup for example.”If enabled, your customers will be prompted “to leave a tip before paying for their meal on Zeller Terminal. Whether they choose to add a custom value or a percentage, the updated value will be pushed back to the Oracle Simphony POS, ensuring your reporting is always accurate. Zeller’s tipping functionality can be toggled on or off at any time, from the dashboard or the Terminal.”When the card payment is processed on Zeller Terminal, the transaction details are automatically “pushed to your Oracle Simphony POS workstation which prints one combined docket, streamlining the checkout process.”The unique transaction ID will also be recorded in both Zeller Dashboard, and your Oracle Simphony POS reports, to ensure easy reconciliation for finance and operations teams.As noted in the update:“We know convenience is important to your customers, which is why the Zeller x Oracle Simphony integration lets you split bills, without compromising the efficiency of the checkout process