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Zomato helps people discover restaurants and order food or book tables through one platform. Users browse, read menus and reviews, place orders or make reservations, and deliveries come through the app; restaurants pay for ads and a share of order revenue. It stands out by combining consumer services with a separate B2B supply arm (Hyperpure) and by expanding its reach with Uber Eats’ India acquisition to create an end-to-end ecosystem. The goal is to be the leading integrated platform that connects diners with restaurant options and supports restaurant operations through both consumer services and B2B supplies.
Industries
Food & Agriculture
Consumer Software
Company Size
10,001+
Company Stage
IPO
Headquarters
Gurugram, India
Founded
2008
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Total Funding
$3.5B
Above
Industry Average
Funded Over
28 Rounds
Why tier-2 cities are the new hiring hotspots in 2026. Explore how Indian firms are shifting talent hunts to tier-2 hubs, the benefits for job seekers, and actionable steps to land your dream role. The shift is real: from metro-centric to tier-2 hiring. In 2026, the Indian job market is undergoing a seismic shift. While Mumbai, Bengaluru, and Delhi-NCR remain important, tier-2 cities such as Pune, Coimbatore, Jaipur, and Indore are emerging as preferred talent pools. Companies are no longer content to rely solely on metro-centric hiring because of rising costs, talent saturation, and a new wave of government incentives. For professionals, students, and fresh graduates, this trend opens up a flood of opportunities that were once considered out of reach. 1. Economic drivers behind the move. * - Cost Efficiency: Office rents in Hyderabad's Gachibowli or Bengaluru's Whitefield have risen 30-40% year-on-year. Tier-2 locations offer up to 60% lower real-estate costs, allowing firms to allocate budgets toward employee benefits and up-skilling. * - Infrastructure Boost: The 2024-2026 Phase-III of the Dedicated Freight Corridor, along with new metro lines in Nagpur and Surat, have slashed commute times and logistics expenses. * - Government Schemes: The Make in India 2.0* initiative now includes a Talent Enablement Fund* that subsidises salary packages for companies hiring in Tier-2 districts. * - Talent Saturation in Metros: With an average of 8-10 applicants per entry-level role in Bengaluru, recruiters face diminishing returns on time-to-hire. Tier-2 markets provide a 1.5-2x higher response rate. 2. Real-World examples: companies leading the charge. * - Infosys opened a new delivery centre in Mysore, adding 2,500 roles ranging from software testing to data analytics. The centre now feeds global projects for clients like Goldman Sachs and Microsoft. * - Amazon expanded its fulfillment network to Kochi and Bhubaneswar, hiring over 7,000 warehouse and operations staff in the last 12 months. * - L&T Technology Services set up a R&D hub in Coimbatore, focusing on IoT and embedded systems, attracting engineers who prefer a lower cost of living. * - Zomato launched a regional sales office in Jaipur, employing local talent to manage restaurant onboarding across Rajasthan and neighboring states. These moves are not isolated pilots; they are part of a strategic, long-term roadmap to decentralise talent acquisition. 3. What this means for job seekers. A. Wider variety of roles. Tier-2 cities now host positions that were once metro-exclusive, such as: * - Product Management in Pune's fintech startups. * - AI-ML research roles at IIT-Madras's satellite campus in Chennai's outskirts. * - Supply-chain analytics at Hyderabad's emerging logistics hubs. B. Faster hiring cycles. Because recruiters face less competition, the average time-to-offer drops from 45 days in metros to 28 days in tier-2 locations. This translates into quicker decisions and less uncertainty for candidates. C. Better work-life balance. Lower commuting times, affordable housing, and greener surroundings mean higher employee satisfaction scores. Companies like Wipro report a 12% increase in retention after moving many teams to Indore. 4. Actionable steps to ride the tier-2 wave. * - Identify Emerging Hubs * - Look for cities with new corporate campuses (e.g., Ahmedabad, Visakhapatnam, Bhopal). * - Track government announcements on Smart City* projects; they often attract multinational investments. * - Upgrade Your Digital Presence * - Tailor your LinkedIn headline to include the city you're targeting, e.g., "Data Analyst - Open to Opportunities in Jaipur & Remote". * - Join local professional groups on platforms like Telegram and Discord that focus on tier-2 tech communities. * - Leverage Campus-to-Corporate Programs * - Institutes such as IIIT-Naya Raipur and VIT-Warangal partner with firms for campus placements. Attend their virtual career fairs. * - Upskill for In-Demand Skills * - Cloud computing (AWS, Azure), data engineering, and product design are top-requested across tier-2 firms. * - Use Growthmenti's AI-curated learning paths to earn micro-certifications that signal readiness. * - Network Locally * - Participate in city-specific meetups (e.g., Coimbatore AI Club, Indore Startup Weekend). * - Volunteer for hackathons hosted by regional incubators; they often lead to interview calls. * - Negotiate Smartly * - Highlight cost-of-living advantages when discussing salary; many companies offer location-adjusted packages that are competitive with metro offers. 5. Preparing for the future: upskilling and remote flexibility. Even as companies set up physical offices, hybrid and remote models remain dominant. To stay ahead: * - Earn cloud certifications (e.g., AWS Solutions Architect) that are recognised nationwide. * - Develop soft skills such as stakeholder management and cross-cultural communication; tier-2 teams often collaborate with global clients. * - Build a portfolio of projects that solve real-world problems in your city - think a logistics optimisation model for a local e-commerce startup. 6. Risks to watch out for. * - Infrastructure Gaps: While many tier-2 cities have improved connectivity, occasional power outages or limited high-speed internet can affect remote work. Have a backup plan (e.g., a co-working space). * - Talent Mismatch: Some firms still struggle to find senior-level expertise locally. Be prepared to upskill quickly or consider mentorship programs. * - Cultural Adjustment: Moving from a metro to a tier-2 environment may require adapting to different workplace cultures. Embrace local customs and be open to varied communication styles. Conclusion: your next career move might be just outside the metro. The tide has turned. Tier-2 cities are no longer peripheral - they are the new epicentres of hiring in 2026. For Indian professionals, this translates into more roles, faster hiring, and a better quality of life. The key is to act now: identify the right city, upskill strategically, and position yourself where companies are actively looking. Ready to seize the opportunity? Sign up on Growthmenti, set your location preferences to tier-2 hubs, and start applying to curated listings today. Your next big break could be waiting in Indore, Coimbatore, or Jaipur - don't let the metro mindset hold you back.
Bijliride partners with Swiggy, Zomato to accelerate EV adoption among delivery riders. By Shivangi Gupta September 1, 2026 3 Mins Read Bijliride, an EV mobility and infrastructure platform, has partnered with Swiggy and Zomato to provide delivery riders with access to electric two-wheelers through its rental platform. With more than 5,500 EVs already deployed, the company is helping riders transition to electric mobility without the upfront cost of vehicle ownership. Its offering is supported by battery-swapping services, battery delivery and 24/7 on-road assistance, helping address key operational challenges for electric last-mile delivery. From an enterprise perspective, the partnership helps address the vehicle-access and uptime challenges faced by delivery platforms. By enabling delivery partners to access EVs without purchasing a vehicle, Bijliride can help create a larger pool of riders with access to electric mobility, while its battery support and on-road assistance infrastructure helps reduce vehicle downtime during delivery operations. The company currently has an operational presence across Hyderabad, Bengaluru, Delhi, Mumbai and Pune. For riders, Bijliride's rental model reduces the financial barrier to switching to an EV by removing the need for a significant upfront vehicle purchase. Riders also have access to battery swapping, doorstep battery delivery and 24/7 roadside assistance, helping address concerns around charging, battery availability, maintenance and breakdowns. Bijliride also provides rider onboarding covering EV operation, battery swapping or charging, safe riding practices and access to support. "Our role is to make EV mobility more accessible and practical for the people who depend on their vehicles for their livelihood. The partnership with Swiggy and Zomato gives delivery partners another way to access an EV without taking on the upfront cost and operational responsibilities of ownership. At the same time, our battery and support infrastructure is designed to ensure that riders can keep working with minimum downtime," said Shivam Sisodiya, Co-Founder & CEO, Bijliride. Bijliride has facilitated more than 35,000 battery swaps and 9,000 battery deliveries, with over 200,000 app downloads to date. The company plans to deepen its presence across existing markets and continue building partnerships across the food delivery, quick-commerce and last-mile ecosystem. Its larger ambition is to build a full-stack mobility platform combining EV rentals, fleet management, battery infrastructure, technology and on-ground support for India's growing gig economy. Founded in 2021, Bijliride is India's leading SaaS-powered electric two-wheeler rental platform, tackling urban challenges of pollution and rising commuting costs. With a fleet of 4,000+ EVs across major cities, it serves both individuals and enterprises through 24/7 battery swapping, on-road support, and enterprise fleet management. Backed by strong tech integration, franchise-led expansion, and a vision to enable one million users by 2030, Bijliride is driving the shift toward sustainable and cost-effective urban mobility.
Over 200 Zomato employees in 'customer delight' section in Hyderabad to be laid off. Published on: Sep 1, 2026, 09:36:24 IST Prefer HTon Google Zomato is expected to lay off over 200 employees in Hyderabad. As per reports, this decision from the food aggregator comes after the decision to make changes in "customer delight" operations. According to a report by Live Mint, an industry executive has stated that around 240 employees are expected to be sacked in this move. The source added that these layoffs follow "significant changes" made in Zomato's customer support model in the past six years. As per the executive, the customer support model will now operate as "one functional team" from Eternal's office in Gurugram. The employees who will be impacted by this move will receive their salaries for August, along with another four months' pay, which will include a contractual notice pay and an one-time ex-gratia payment. Fired employees will also be eligible for medical insurance, and counselling support till March 2027. Furthermore, the company will also transfer the ownership of the company-issued laptops for personal use. Employees impacted by the layoffs will also be helped in their search for relevant opportunities. These layoffs at Zomato follow the April 2025 round, where 500-junior level employees have been fired from the company's associate programme. Rise in layoffs. The layoffs at Zomato are the latest to join the list. Earlier this year, in February, interior design company LivSpace announced it had fired 1,000 employees as part of an "internal reorganisation" due to its adoption of artificial intelligence. Flipkart, which is now owned by US-based Walmart, sacked around 400 employees over poor performance in March, months after Amazon laid off 800 people in India as part of a global exercise which cut 16,000 jobs. Paytm also announced it would lay off 400 people in June, which amounted to one per cent of its workforce. Stay updated with the latest Business News, stock market updates, petrol and diesel prices, gold and silver rates, income tax updates and major developments from India and across the world.
Zomato restructures customer support, cuts 240 jobs in Hyderabad. Summarize with: Hyderabad, August 31(APAC Media): Zomato is shutting its Hyderabad customer support centre, affecting around 240 employees. The move is part of a restructuring of Zomato's customer support operations, with the company consolidating its remaining in-house support team at its Gurugram headquarters, according to reports. The development comes as Zomato has changed how it manages customer care over the past six months. A larger share of customer-support work has been shifted to external partners, reducing the need for the same level of in-house operations across multiple locations. Employees were informed about the workforce reduction on Monday, August 31. The company has said the decision follows a review of its Customer Delight operating model and organisational requirements. The Hyderabad operations will be discontinued, while in-house customer support will be organised from Gurugram. The restructuring does not mean Zomato is ending customer support operations altogether. Instead, the company is combining its remaining in-house operations at one location while relying more heavily on specialised external partners for customer-care work. The affected employees are reportedly being offered severance and other support measures. Reports said the package includes four months of pay, including contractual notice pay and a one-time ex-gratia payment. The job cuts add to the recent focus on workforce restructuring across India's technology and startup sector, as companies continue to review operating models and costs. Summarize with:
Exclusive: Zomato to lay off 250 people as it shuts Hyderabad customer support centre. Synopsis. The Eternal-owned food delivery company is consolidating customer support operations at its Gurugram head office. Zomato, which informed staffers about its plan to downsize the workforce on Monday, has also outsourced much of its customer care work to external partners. Food delivery platform Zomato is shutting down its customer support operations in Hyderabad, resulting in around 250 employees losing their jobs, according to people aware of the matter.The restructuring follows a change in Zomato's customer support model over the past six months, with a larger share of the work being outsourced to external partners, one of the persons said. The company is consolidating in-house operations at its headquarters in
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Industries
Food & Agriculture
Consumer Software
Company Size
10,001+
Company Stage
IPO
Headquarters
Gurugram, India
Founded
2008
Find jobs on Simplify and start your career today