Genesys
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About
Company Stage
Growth Equity (Venture Capital)
Employees
5,001-10,000
Industries
Data & Analytics, Enterprise Software, AI & Machine Learning
Total Funding
$564.2M
Headquarters
Menlo Park, California
Founded
2000
Simplify's Take
What believers are saying
- Increased demand for cloud-based contact center solutions boosts Genesys' market potential.
- Growing interest in AI-driven tools aligns with Genesys' product offerings.
- Expansion of omnichannel platforms supports Genesys' comprehensive communication solutions.
What critics are saying
- Emerging cloud-based contact center providers threaten Genesys' market share.
- Rapid technological advancements may challenge Genesys' feature integration speed.
- Sabio Group's acquisition of Anana strengthens a competitor in the customer experience market.
What makes Genesys unique
- Genesys has been named EMEA Cloud Partner of the Year twice consecutively.
- Genesys offers AI-driven customer experience tools enhancing personalization and efficiency.
- Genesys provides omnichannel communication platforms for seamless customer interaction integration.
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Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 10%2 year growth
↑ 10%Genesys is Hiring for 0 Jobs on Simplify!
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