Genesys

Genesys

About Genesys

Simplify's Rating
Why Genesys is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Rating Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

11-50

Company Stage

Debt Financing

Total Funding

$50.7M

Headquarters

Pleasanton, California

Founded

2000

Overview

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for AI solutions boosts Genesys's market potential.
  • Growing interest in cloud solutions aligns with Genesys's offerings.
  • Rising importance of omnichannel strategies supports Genesys's technology adoption.

What critics are saying

  • Competition from expanding companies like Sabio Group threatens Genesys's market position.
  • Rapid digital transformation may outpace Genesys's innovation capabilities.
  • Reliance on partners like Foehn poses risks if partners change strategies.

What makes Genesys unique

  • Genesys offers AI-driven customer experience solutions, aligning with post-pandemic digital transformation.
  • The company provides cloud-based contact center solutions, meeting growing market demand.
  • Genesys supports omnichannel customer engagement, enhancing customer interaction across multiple platforms.

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$50.7M

Below

Industry Average

Funded Over

8 Rounds

Notable Investors:
Growth Equity VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity VC Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Telehealth coverage

Flexible Work Hours

Unlimited Paid Time Off

Paid Holidays

401(k) Company Match

Adoption Assistance

Fertility Treatment Support

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

0%
Business Wire
Nov 4th, 2024
Permira Funds Complete Acquisition of Genesys from Alcatel-Lucent

Permira, the European private equity firm with global reach, today announced that a company owned by the Permira funds has successfully completed the

MarTech Series
Jan 22nd, 2024
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before

Genesys, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies,

PR Newswire
Mar 7th, 2023
Genesys Announces Strong Fiscal Year 2023 Results

/PRNewswire/ -- Genesys®, a leader in cloud experience orchestration, today announced highlights from the company's fiscal year 2023 (February 1, 2022, to...

VC News Daily
Dec 6th, 2021
Genesys Collects $580M Funding

SAN FRANCISCO, CA, Genesys, a cloud customer experience startup, announced a $580 million round of funding, led by Salesforce Ventures.

SalesTechStar
Nov 24th, 2020
Foehn win Genesys EMEA Cloud Partner of the Year at Genesys Partner Vision 2020

For the second year running Foehn, a Kerv Group company, has been named EMEA Cloud Partner of the Year by Genesys

Recently Posted Jobs

Sign up to get curated job recommendations

Genesys is Hiring for 0 Jobs on Simplify!

Find jobs on Simplify and start your career today

💡
We update Genesys's jobs every 8 hours, so check again soon! Browse all jobs →