Genesys
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About
Company Stage
Debt Financing
Employees
11-50
Industries
Consulting, Enterprise Software, AI & Machine Learning
Total Funding
$50.7M
Headquarters
Pleasanton, California
Founded
2000
Simplify's Take
What believers are saying
- Increased demand for AI solutions boosts Genesys's market potential.
- Growing interest in cloud solutions aligns with Genesys's offerings.
- Rising importance of omnichannel strategies supports Genesys's technology adoption.
What critics are saying
- Competition from expanding companies like Sabio Group threatens Genesys's market position.
- Rapid digital transformation may outpace Genesys's innovation capabilities.
- Reliance on partners like Foehn poses risks if partners change strategies.
What makes Genesys unique
- Genesys offers AI-driven customer experience solutions, aligning with post-pandemic digital transformation.
- The company provides cloud-based contact center solutions, meeting growing market demand.
- Genesys supports omnichannel customer engagement, enhancing customer interaction across multiple platforms.
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Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↓ -4%2 year growth
↑ 0%Benefits
Health Insurance
Dental Insurance
Vision Insurance
Telehealth coverage
Flexible Work Hours
Unlimited Paid Time Off
Paid Holidays
401(k) Company Match
Adoption Assistance
Fertility Treatment Support
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