Overview

Bernard runs nine call centers across the Americas and the Philippines to support customer care and sales for large U.S. companies. Its teams handle inbound care and telesales, outbound telesales, technical support, billing, CSG International, and customer retention, using center-based operations to manage voice and support interactions. The company differentiates itself with a multi-country delivery footprint and a focused set of services that scale for big clients across regions. Bernard’s goal is to deliver solid customer experiences and strong sales results by providing integrated support and sales operations through a global network.