Listrak

Listrak

E-commerce marketing automation with predictive analytics

Overview

Listrak provides a marketing automation platform tailored for retailers and e-commerce brands. It helps businesses automate and optimize marketing campaigns using predictive analytics, artificial intelligence, and machine learning. Core features include automated abandonment campaigns, product alerting, and loyalty programs, all built on a data-driven foundation that integrates customer identity and uses predictive insights to personalize communications. The platform differentiates itself by combining identity resolution with advanced analytics to forecast customer behavior and drive more relevant marketing at scale. Its goal is to grow online revenue and customer engagement by delivering personalized, timely campaigns powered by historical and real-time data.

About Listrak

Simplify's Rating
Why Listrak is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Lititz, Pennsylvania

Founded

1999

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Simplify's Take

What believers are saying

  • VERB Products achieved 300% automation lift and 30% SMS conversion increase since November 2025.
  • Retailers surged SMS volume 93% YoY per 2025 Cross-Channel Benchmark Report.
  • RCS campaign doubled Dooney & Bourke revenue per send during 2024 holidays.

What critics are saying

  • Klaviyo captures 15% mid-market with superior Shopify Plus integration by 2025.
  • Apple MPP degrades Listrak email open rates and predictive model accuracy now.
  • Beauty clients like LAFCO and VERB churn from 2025 holiday inventory corrections.

What makes Listrak unique

  • Listrak unifies data, identity, and cross-channel messaging for hyper-personalized retail experiences.
  • Experience Builder enables no-code drag-and-drop personalized pop-ups launched June 5, 2025.
  • AI-driven predictive analytics powers product recommendations and send-time optimization.

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Benefits

Remote Work Options

Hybrid Work Options

Unlimited Paid Time Off

Fertility Treatment Support

Adoption Assistance

Gym Membership

Tuition Reimbursement

Company News

PR Newswire
Nov 20th, 2025
VERB Products Selects Listrak as its Unified Cross-Channel Marketing Partner, Powering Personalized Communications and E-Commerce Growth

VERB Products selects Listrak as its unified cross-channel marketing partner, powering personalized communications and e-commerce growth. News provided by. LITITZ, Pa., Nov. 20, 2025 /PRNewswire/ - VERB Products, the destination for salon-quality haircare at one set affordable price, has selected Listrak, the person-first marketing automation platform built to drive measurable growth for today's leading retailers and brands, as its unified cross-channel marketing partner, powering e-commerce growth and personalized customer communications across email, SMS and web. With Listrak's AI-powered unified platform, VERB can seamlessly integrate data, identity, and cross-channel marketing to power hyper-personalized experiences across email, SMS and web experiences such as predictive product recommendations and personalized on-site experiences. In addition to deploying Listrak's tools and technology, VERB's e-commerce team works closely with Listrak's beauty industry experts on campaign execution, leveraging Listrak's proprietary industry benchmarks, data, and trends. Since launching the partnership, VERB's e-commerce team has already noted a 300% year-over-year lift in automations and 30% lift in SMS conversions. "At VERB, our focus is on helping customers create hairstyles that reflect their personalities and support their confidence, and that means connecting with each customer on a personal level, ensuring they find the perfect products to meet their needs," said Nicole Johnson, Digital Marketing Director, VERB. "With Listrak as our integrated e-commerce partner, we benefit from having a unified cross-channel platform as well as a true collaborative partner, allowing us to dive deeper into customer relationship management, personalization and retention." "VERB's celebration of individuality is a mission that is reflected in their diverse range of haircare products as well as in their engaging e-commerce experiences," said Jamie Elden, CRO, Listrak. "We are excited to partner with the VERB team to continue driving growth across all aspects of their cross-channel marketing through elevated personalized experiences that support engagement and create loyalty." VERB's e-commerce momentum includes innovative campaigns such as "Ghost month," an interactive online experience in the month of October celebrating the brand's highly acclaimed, cult-favorite Ghost Oil and the entire Ghost(TM) collection of lightweight hair products that add shine while leaving hair feeling lighter than a ghost. Heading into the holidays, VERB will kick off a series of online campaigns, including Black Friday deals and December's Mystery Box event. About VERB Products VERB was born in Austin with one unwavering mission: to deliver clean, cruelty-free and affordable salon-quality hair products. More than a decade later, their mission remains the same - to celebrate individuality and create a lasting, positive impact among their hair-loving community - because every great story needs a VERB. About Listrak Listrak is the person-first marketing automation platform that seamlessly integrates data, identity, and cross-channel messaging to power hyper-personalized customer experiences. Built for leading retailers and brands, Listrak's email, mobile marketing, push, and web solutions drive growth, maximize efficiency, and deliver exceptional revenue results. For more information, visit listrak.com/.

PR Newswire
Jun 12th, 2025
Listrak Unveils New Brand Experience And Website To Reflect Unified Platform Vision And Market Momentum

Updated brand experience underscores Listrak's leadership in person-first marketing automation and accelerating growth for leading retailersLITITZ, Pa., June 12, 2025 /PRNewswire/ -- Listrak, the person-first marketing automation platform built to drive measurable growth for today's leading retailers and brands, today announced the launch of its new brand experience and redesigned website, listrak.com. The update represents more than a visual refresh — it reflects the company's ongoing innovation, momentum, and commitment to helping brands unify customer data, identity, and cross-channel engagement to deliver exceptional experiences and results."Listrak's new brand experience and website are focused on what matters most: telling the bigger story of what Listrak enables for our clients today and where we are headed," said Brent Shroyer, VP of Marketing at Listrak. "Our new site experience at listrak.com reflects the innovation and unified capabilities that help retailers accelerate growth, improve efficiency, and drive deeper, person-first customer engagement across email, SMS, push and web."Features include:A brand experience that reflects the full strength of Listrak's unified platform.Platform pages that highlight the value of seamless, connected marketing.Focus on the impact of real-time data, unified identity, and orchestrated engagement, helping retailers accelerate growth with personalized experiences.The launch follows a series of platform advancements, including the introduction of Listrak's Experience Builder, expanded Journey Hub orchestration capabilities, deeper real-time identity resolution, and a growing suite of AI-powered segmentation and personalization tools.The redesign comes at a time of accelerating growth for Listrak, as leading brands turn to the platform to drive performance through AI-powered personalization, cross-channel orchestration, advanced identity resolution, and retail-focused marketing automation."We're seeing tremendous momentum across our client base as brands partner with Listrak to unify their data and drive smarter, more personalized marketing across the entire customer journey," said Jamie Elden, Chief Revenue Officer at Listrak. "The new listrak.com captures that momentum and showcases our continued commitment to driving innovation that delivers real-world impact."The updated site is now live at www.listrak.com .About ListrakListrak is the person-first marketing automation platform that seamlessly integrates data, identity, and cross-channel messaging to power hyper-personalized customer experiences. Built for leading retailers and brands, Listrak's email, mobile marketing, push, and web solutions drive growth, maximize efficiency, and deliver exceptional revenue results. For more information, visit listrak.com/ .SOURCE LISTRAK

PR Newswire
Jun 5th, 2025
Listrak Launches Experience Builder

Breakthrough no-code e-commerce marketing tool empowers retailers to curate dynamic, personalized on-site experiences, supercharging new customer acquisitionLITITZ, Pa., June 5, 2025 /PRNewswire/ -- Listrak , the retail industry's person-first marketing platform, today announced the launch of Experience Builder , its new no-code tool designed to supercharge list growth by empowering marketers to design and deploy personalized, on-brand pop-up experiences. Created to help teams grow their owned audiences, collect more first-party data, and drive stronger revenue outcomes, Experience Builder provides dynamic on-site content experiences unique to each visitor that marketers can build and manage at scale.With Experience Builder, marketers can seamlessly curate tailored onsite customer experiences based on unified identity and behavior across email, SMS, and web, fueling acquisition and revenue growth.Experience Builder provides marketers with:Intuitive drop-and-drag editor: Create, test, and deploy high-converting on-site experiences such as entrance pop-ups, sticky buttons and exit pop-ups in minutes, without any HTML or CSS, using a user-friendly drag-and-drop interface.Create, test, and deploy high-converting on-site experiences such as entrance pop-ups, sticky buttons and exit pop-ups in minutes, without any HTML or CSS, using a user-friendly drag-and-drop interface. Library of Pre-Built Templates: Choose from a library of high-impact designed, ready-to-use templates that align with marketing goals and can be customized in seconds with real-time content updates and design changes.Choose from a library of high-impact designed, ready-to-use templates that align with marketing goals and can be customized in seconds with real-time content updates and design changes. Supercharged First-Party Data Acquisition: In a post-cookie world, the ability to collect and activate first-party data isn't just a competitive advantage - it's a requirement. Experience Builder makes it easy to capture valuable, zero- and first-party data directly from site visitors. That data flows into the Listrak platform, powering smarter segmentation and more relevant messaging that resonates, leading to stronger conversion.In a post-cookie world, the ability to collect and activate first-party data isn't just a competitive advantage - it's a requirement

PR Newswire
May 8th, 2025
Lafco Expands Partnership With Listrak To Power Personalized Cross-Channel Customer Communications

Listrak partnership expansion provides scalability supporting LAFCO's rapid growth in fast-paced fragrance categoryLITITZ, Pa., May 8, 2025 /PRNewswire/ -- LACFO New York , the modern fragrance company dedicated to elevating everyday moments into powerful sensory journeys, announced it has expanded its partnership with Listrak , the retail industry's person-first marketing platform. Designed to accommodate and accelerate growth, the expansion comes at a time of high demand for LAFCO's web-exclusive products, including its recent debut of Out of Office, an exclusive limited-edition scent inspired by destination getaways, which sold out in 36 hours.As part of its enhanced partnership, Listrak will support increased volume in email and SMS campaigns, based on LAFCO's growing subscriber list. In the past year, LAFCO's email subscribers grew +39% and SMS subscribers grew +15%. Over the seven years of their Listrak partnership, LAFCO's e-commerce revenue has increased over 182%.Listrak works closely with LAFCO's in-house e-commerce team, leveraging a full suite of personalization that includes website pop-ups, on-site recommendations and predictive content. The program is designed to reach, engage with and meet the needs of consumers at each stage of their journey from on-site acquisition to email recommendations to post-purchase communications, LAFCO also leverages Listrak's beauty industry expertise, including proprietary industry benchmarks, data, real-time behaviors and trends."For over three decades, LAFCO has been setting new standards in what home fragrance can be, combining elegant design with precise science to create the finest products on the market," said Jon Bresler, LAFCO Founder. "We bring that same focus on creativity, innovation and cutting-edge data-driven strategies to e-commerce and customer communications

PR Newswire
Apr 24th, 2025
Uncommon Goods Expands Partnership With Listrak

Leading online marketplace consolidates SMS and email programs with Listrak, supercharging e-commerce personalizationLITITZ, Pa., April 24, 2025 /PRNewswire/ -- Listrak, the retail industry's person-first marketing platform, today announced the expansion of its partnership with Uncommon Goods, the online marketplace that connects independent artists and makers with shoppers seeking truly unique, hand-picked designs. As part of the expanded partnership, Uncommon Goods will consolidate its SMS and email programs on Listrak's platform, seamlessly integrating its data and cross-channel messaging to power hyper-personalized customer experiences.Listrak, which has been Uncommon Goods' email marketing partner for over six years, won the SMS program following a competitive review process."At Uncommon Goods, we take a person-first approach to all aspects of our business, from our customers, to our makers and employees," said Brian Hashemi, Chief Marketing & Analytics Officer, Uncommon Goods. "By expanding our successful long-standing Listrak partnership and consolidating our email and SMS programs within Listrak's person-first platform, we will enhance the customer experience even further, helping ensure each customer finds the perfect item from our collection of the most unique goods anywhere in the world.""With our expanded partnership, Listrak and Uncommon Goods will work closely together to turn data insights into results-oriented action," said Jamie Elden, Chief Revenue Officer, Listrak. "With the consolidation of email and SMS, we now can leverage unified data to drive increased cross-channel personalization, enhancing customer experience and delivering increased revenue."About ListrakListrak is the person-first marketing automation platform that seamlessly integrates data, identity, and cross-channel messaging to power hyper-personalized customer experiences. Built for leading retailers and brands, Listrak drives measurable customer growth, maximizes efficiency, and delivers exceptional revenue results. For more information, visit https://www.listrak.com/.About Uncommon GoodsFounded by Dave Bolotsky in 1999, Uncommon Goods' online marketplace connects makers and their creations with shoppers looking for truly unique goods

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