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The Platform allows financial institutions to land and expand relationships; Alkami gets certified for the second year in a row by J.D. Power    PLANO, Texas, April 2, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced at its annual 2025 Alkami Co:lab conference its position to create the premier digital sales and service platform in the industry. The Alkami Digital Sales Service Platform (the Platform) will allow financial institutions to onboard, engage, and grow their account base, where for each critical job to be executed, Alkami provides a best-of-breed solution. Each solution can function independently, or when combined, results in the Alkami Digital Sales Service Platform that enables banks and credit unions to land and expand account holder relationships

Bringing enterprise-grade AI to SMBs, Intermedia is redefining what a modern contact center can do for businesses of all sizes—helping them work smarter, respond faster, and gain deeper business insights.SUNNYVALE, Calif., March 28, 2025 /PRNewswire/ -- Intermedia Cloud Communications, a leader in cloud-based communications, collaboration, and customer engagement solutions, has been named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center for SMB, 2025. With AI reshaping customer interactions, Intermedia is making intelligent automation and omnichannel engagement more accessible to SMBs—not just large enterprises.Aragon Research evaluated 10 major providers, assessing their innovation, execution, and ability to help businesses modernize customer engagement. Intermedia secured its Leader placement for its Intermedia SPARK AI™ suite of features, seamless Microsoft Teams integration, and sophisticated Cloud PBX and Unified Communications solutions—helping businesses streamline operations, optimize workflows, and leverage AI-driven automation to enhance customer interactions."AI is transforming customer engagement, and Intermedia is making these innovations both accessible and impactful for SMBs," said Jim Lundy, Founder & CEO of Aragon Research. "With AI-powered capabilities, Microsoft Teams integration, and a unified communications experience, Intermedia aims to help businesses modernize how they connect with customers."More Than a Contact Center – A Smarter Way to Engage CustomersA modern contact center isn't just for large enterprises or high-volume call centers—it's about equipping businesses of all sizes with tools that improve customer engagement, streamline communication, and enhance responsiveness. Intermedia's AI-powered platform helps businesses:Optimize workflows – Automating notifications, managing inquiries, and helping to ensure that no task slips through the cracks.– Automating notifications, managing inquiries, and helping to ensure that no task slips through the cracks. Engage customers seamlessly – Across voice, chat, SMS, email, and social platforms, all from one system.– Across voice, chat, SMS, email, and social platforms, all from one system