New Report Highlights Best Practices and Key Strategies of Top-tier ServiceNow ProgramsSAN DIEGO, Calif., May 29, 2024 /PRNewswire/ - Cask, a leading ServiceNow partner and provider of digital transformation solutions, released its highly anticipated 2024 High-Performing ServiceNow Program Report. This comprehensive report provides in-depth insights into the practices and strategies that distinguish top-performing ServiceNow programs.Cask's 2024 High-Performing ServiceNow Program Report (CNW Group/Cask)The Report, based on extensive professional research and analysis of successful programs, offers valuable guidance for organizations seeking to optimize their ServiceNow investment. Readers will find best practices and critical success factors from high-performing ServiceNow programs across various industries."We are excited to share the findings of our 2024 High-Performing ServiceNow Program Report with clients and stakeholders across the ServiceNow ecosystem. This study showcases the strategies that enable organizations to achieve exceptional performance with ServiceNow," said Jason Rosenfeld, CEO at Cask. "By understanding what sets high performers apart, organizations can adopt these best practices to drive their own success."The Report covers key areas such as vision and governance best practices, value capture, core processes, team dynamics, and optimization strategies. It also highlights the challenges faced by high-performing programs and offers actionable recommendations for overcoming them."Our research underscores the importance of a strong vision, stakeholder buy-in, and continuous improvement in achieving ServiceNow excellence," added Stacey Fournier-Thibodaux, President of Cask US

Cask Reserve goes beyond vanilla administration and operations to support strategic value realization in ServiceNow. .