ISG names Angelic Gibson Chief Product and Technology Officer. March 18, 2026 - WorkCompWire Danvers, MA - Insight Service Group (ISG) recently announced the appointment of Angelic Gibson as Chief Product and Technology Officer. Gibson will report to Chief Executive Officer Bob Reardon and will be responsible for the technology and product capabilities that help ISG's clients resolve claims more efficiently, with better data and clearer accountability at every stage of the process. "Angelic has the technical credibility and the commercial instincts to drive what's next for our platform," said Reardon. "She has built and scaled complex technology organizations, and she understands how product decisions translate to business outcomes. That combination is exactly what ISG needs as we deepen the technology layer across our integrated services." Gibson joins ISG from AvidXchange, where she served as Chief Information Officer. During her tenure, she led the company's accounts payable and payment automation platform through significant growth overseeing enterprise technology, product engineering, data, cybersecurity, and AI strategy as the company scaled from approximately $150 million to over $450 million in revenue. She drove the company's transition to cloud infrastructure and aligned technology investment to support expanding margins and long-term growth. Prior to AvidXchange, Gibson held senior technology leadership roles at TKXS, American Tire Distributors, Stony Brook University, and The Estée Lauder Companies. She has been recognized as an ORBIE CIO of the Year Award winner, a multi-year finalist for that honor, and a Forbes NEXT CIO. In her new role, Gibson will focus on advancing the technology that connects ISG's services into a more seamless experience, reducing friction across the claim lifecycle, improving the speed and quality of information available to clients, and ensuring ISG's platform keeps pace with the evolving needs of the insurance market. She will also oversee internal enterprise systems and infrastructure. "ISG has built something that is difficult to replicate," said Gibson. "Connecting medical management, investigations, clinical services, and record management within a single technology-enabled platform gives our clients, across carriers, law firms, and other organizations, what they've been asking for: one partner, consistent data and a clear line of accountability. I'm focused on strengthening that foundation and bringing new capabilities to market that make a measurable difference for all of our clients." Trusted by 46 of the top 50 U.S. carriers, ISG has established its market position by integrating claim services that were historically managed across multiple vendors, giving clients consistent data, reporting, and compliance standards under a single partner. Gibson holds a Bachelor of Science in Management Information Systems. Disclosure: ISG has advertised with WorkCompWire. This is NOT a paid placement.

AvidXchange, a provider of accounts payable automation software, has launched its Accounts Payable as a Service solution for AppFolio customers through the AppFolio Stack Marketplace. The integration enables property management teams to execute supplier payments directly within the AppFolio Performance Platform. The embedded solution leverages AvidXchange's AI-enhanced software and network of 1.3 million suppliers to automate payment processes. AppFolio customers can enrol through the marketplace and begin making payments within minutes. Founded to address AP challenges in real estate, AvidXchange serves over 8,500 mid-market businesses and has processed payments to more than 1.3 million suppliers over the past five years. The company is a licensed money transmitter in the United States, including New York State.