PillPack

PillPack

Online pharmacy for medication management and delivery

About PillPack

Simplify's Rating
Why PillPack is rated
B+
Rated B on Competitive Edge
Rated A on Growth Potential
Rated B on Differentiation

Industries

Healthcare

Consumer Goods

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$1.1B

Headquarters

Manchester, New Hampshire

Founded

2013

Overview

Company Historically Provides H1B Sponsorship

PillPack is an online pharmacy that focuses on simplifying medication management for individuals who take multiple medications daily, such as seniors and those with chronic conditions. The service packages medications by dose and delivers them directly to customers' homes each month. PillPack organizes medications by date and time, manages prescription refills, and coordinates with doctors and insurance companies, allowing clients to avoid frequent pharmacy visits and the hassle of multiple prescription bottles. The company generates revenue through prescription drug sales and service fees, partnering with insurance companies to offer competitive pricing and streamline billing. PillPack aims to reduce the complexity of medication management, providing automatic refills, timely deliveries, and comprehensive support to enhance adherence to prescribed treatments and improve health outcomes.

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Simplify's Take

What believers are saying

  • Integration with telehealth platforms can enhance PillPack's prescription services.
  • AI can optimize inventory and predict patient needs for better service.
  • Eco-friendly packaging solutions can improve PillPack's brand image and appeal.

What critics are saying

  • Regulatory scrutiny may lead to more audits and operational disruptions.
  • The $6.5 million telemarketing settlement could damage PillPack's reputation.
  • Amazon's expanding healthcare services may cannibalize PillPack's market share.

What makes PillPack unique

  • PillPack offers personalized medication packets sorted by dose and delivery to your door.
  • They manage prescription refills and coordinate with doctors and insurance companies.
  • PillPack provides a seamless online pharmacy experience for individuals with complex medication needs.

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Funding

Total Funding

$1094.4M

Above

Industry Average

Funded Over

6 Rounds

Notable Investors:
Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison
Coming Soon

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
USA Herald
Mar 19th, 2025
Amazon's PillPack Agrees to $6.5M Settlement Over Unsolicited Telemarketing Calls

Amazon's online pharmacy PillPack LLC has agreed to a $6.5 million settlement to resolve allegations that it was responsible for unsolicited telemarketing calls, violating federal laws designed to protect consumers from robocalls and spam messages.

Weber Warrior News
Jan 19th, 2025
$6.5M Medication Settlement: See If You Qualify for $600 to $1,500 Payout

The lawsuit was filed against PillPack, a home-delivery pharmacy owned by Amazon, over allegations that it made unsolicited telemarketing calls in violation of the Telephone Consumer Protection Act (TCPA).

Investopedia
Aug 1st, 2023
Amazon's virtual Clinic for common ailments expands nationwide

In 2018, it bought the online pharmacy PillPack for $750 million.3 In 2020, it launched Amazon Pharmacy as a full-service online pharmacy with savings for Prime members.4

Startup Italia
Jul 18th, 2023
Vite Straordinarie | Jeff Bezos, Quell’E-Commerce Nato Nel Garage Di Casa Che Ha Rivoluzionato Il Mondo Intero

Arrivare prima di altri e fare la differenza. In fondo è questa la ricetta vincente di quegli innovatori che battono sentieri inesplorati per spingersi oltre, realizzando vere e proprio Vite Straordinarie. Certo, ci vogliono competenze specifiche, visione allargata, dedizione estrema, coraggio da vendere e una squadra che poi riesca a tirare la volata. Ma le storie che state per leggere e ascoltare su StartupItalia in questo mese di agosto racchiudono tutto questo e molto di più. Parte la rubrica estiva “Vite Straordinarie – Ritratti fuori dal comune” con le storie di Brian Chesky, Serena Williams, Daniel Ek, Elon Musk, Paul Graham, Sam Altman, Licypriya Kangujam, Maya Gabeira, Samantha Cristoforetti, Masih Alinejad, Jeff Bezos, Malala Yousafzai. Dal 7 agosto ogni lunedì, mercoledì e venerdì come cover story un longform scritto dalla redazione centrale di StartupItalia e con le firme di Alessandro Di Stefano, Chiara Buratti, Gabriella Rocco e Carlo Terzano

InDepthNH
Jul 6th, 2023
PillPack By Amazon To Pay $300,000 To Settle Alleged Controlled Substances Violations

In 2020, the Drug Enforcement Administration (DEA) began investigating PillPack for potential violations of the CSA, and in October of 2020 conducted an audit of PillPack, which revealed recordkeeping deficiencies.

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