Description

LAC Federal is seeking an experienced Program Manager to oversee a large, complex government contract that provides training and instruction to agency staff. The ideal candidate would have a combination of formal education, certifications, and experience in adult learning styles and theories, instructional systems design, and project manager. The Program Manager is responsible for planning, implementing, and coordinating all activities necessary to oversee a complex training program including personnel management. The Program Manager will work closely with the client to monitor all deliverables and services to ensure they meet acceptable quality levels to address novel challenges. This is a full-time position with options for telework. 

Responsibilities

• Provides broad program oversight over a large, multi-functional service contract.
• Exercises independent judgment as well as high level and analytical skills in solving complex and unusual managerial, technical and administrative problems. Ultimately responsible for staffing, program planning, execution, performance, quality control and deliverables.
• Interfaces directly with program personnel to ensure full program results and compliance. Ensures maximum effectiveness in use of resources. Leads and oversees all activities related to staffing such as: recruitment, orientation, training, staff production, counseling, remediation, evaluations and performance appraisals, and voluntary or involuntary separation. Provides direction to contract management and administrative and other support staff (e.g., business analyst, technical writer, administrative assistant).
• Coordinates and leads all contract level programs and projects. Provides innovative management solutions to client. Provides management and technical direction of program and provides internal planning, guidance and management structure for tracking accomplishment of work assigned. Organizes, directs and coordinates with contract managers on planning and production for all contract support activity across all tasks. Oversees integration and coordination of new projects and provides plans to address workload spikes.
• Ensures services and deliverables are completed, reviewed, accurate, and submitted on time (narrative and statistical reports, invoices, procedural manuals, customized reports, etc.).
• Works with client on the evolution of performance standards for a wide variety of activities including information or technical research, instructional design and records management.
• Provides support for marketing and outreach activities and for informal and formal events with client and staff. May be required to identify and provide appropriate consultants per the requirement in the contract.
• Ensures communication is maintained with the Government on all aspects of the contract. Meets routinely with the Government and contract staff. Preparation for, attendance at, and follow-up for these meetings may absorb as much as 50% of the average week Confirms to client that new projects or initiatives falls with-in level of effort. Communicates client expectations to contract staff.

Requirements

• Must possess at least a 4-year degree and master’s degree or other relevant degree or certification required preferably in a project management related field.
• Project Management certification strongly preferred and may substitute for master's degree
• Minimum of 5 years of contract experience managing progressively more complex, large, and costly contracts.
• Minimum of 5 years in a government contracting environment.
• Minimum of 5 years managing an instructional services contract.
• Excellent written and oral communication skills.

Physical Requirements

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork. 
• Occasionally lifting of items weighing up to twenty-five (25) pounds such as files, books, and other materials.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.