Job Description Summary: 

As a Jr. Business Process Analyst, you will develop and translate business requirements and processes into actionable plans for execution by IT teams to improve business outcomes. You are the link between business and IT with responsibilities for clear communication of system requirements between teams. You also will participate in the testing of the designed solutions and will work with business teams to implement designed solutions in the field. 

Critical Job Functions: 

• Meeting with the business to understand requirements for IT services and business processes.
• Providing overall process and systems analysis and design support.
• Clarifying change requests with the business to ensure there is enough information to initiate the change request.
• Documenting business requirements, swim lanes and process workflows.
• Reviewing and clarifying business requirements via joint meetings with the business, development teams, and project manager.
• Conducting gap analysis to identify the compatibility between the legacy system and the new business requirements.
• Executing functional tests and evaluating results to ensure accuracy and quality of complex system changes.
• Providing training and operational support.
• Providing demos to the end users as required.

Job Requirements: 

• At least 2-5 years of experience with business analysis or requirements definition in a trucking, logistics, or supply chain related business. 
• Experience with Microsoft DevOps, Atlassian Jira, or similar project tracking software.
• Understand and utilize the capabilities of key technologies (SQL Server, Webservices, Mobile Applications, Cloud Capabilities and Excel) and can utilize those technologies to analyze business process and software. 
• Curious mind with a never-ending drive to improve user experience through software and process improvements.
• Excellent written and oral communication skills, as well as presentation and facilitation skills. 
• Excellent interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. 

Physical Demands and Work Environment:  

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

• Physical Demands: 

• Sedentary physical activity performing non- strenuous daily activities of an administrative nature. 

• While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. 

• Work Environment: 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• The noise level in the work environment is usually moderate. 

Compensation: 

• The anticipated compensation for this role is $60,000 - $70,000 per year. 

Benefits: 

• PTO 

• Paid Holidays 

• Medical Insurance 

• Dental Insurance 

• Vision Insurance 

• Life Insurance 

• 401k 

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace.  Join us today to grow your career! 

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you! 

Additional Requirements:

Summary:

Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide Less-than-Truckload (LTL) carrier in the United States. With a nationwide presence, terminals across 40+ markets, and approximately $410 million in revenue in 2023, the company’s Smart Long Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is expanding and looking for a highly motivated Junior Business Analyst to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, we want to hear from you!