Job Description

Job Description As a Business Analyst (BA), you will be part of a world-class team that oversees supply chain management & customer relationships for Solidigm’s Top Americas Customers.

Key Responsibilities:

• Liaison between customer sales, marketing and business operations
• Collaborate with stakeholders to develop customer strategy for new product/technology ramp
• Manage customer demand/supply/order activities to maximize revenue
• Draw meaningful conclusions and develop actionable insights from complex data sets to influence key business decisions
• Coordinate with sales account managers and supply chain planning group to understand business processes, assess customer program requests
• Develop Customer Contract Strategy (LTA, MPA, etc) and coordinate the approval process and documentation

Qualifications

• Strong communication and customer engagement abilities, with a proven ability to explain complex issues and translate business needs into actionable technical requirements.
• Is data-driven with an ability to think holistically, recognize patterns, and develop creative ideas
• Ability to handle multiple projects simultaneously and adapt to dynamic project environments
• Demonstrates skills in driving processes and solving problems across multiple business groups

Preferred Experience:

• 5+ years experience in customer or product supply chain management
• Bachelor's degree in supply chain management, logistics, business management or related fields
• Prior experience with customer relationship management
• Excellent communication and collaboration skills
• Ability to synthesize complex data into clear actionable conclusions
• Ability to quickly digest problems and drive solutions across a dynamic stakeholder base