Shipping & Receiving Clerk - Norcross, GA.

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job: 

As a Shipping & Receiving Clerk, you’ll be part of our Product Service Division working as an on-site employee. You’ll get to:

• Utilize your knowledge of SB&D shipping procedures to verify and maintain records of incoming and outgoing shipments at the Service Center.

• Prepare items for shipment, ensuring accuracy and compliance with company standards.

• Identify and confirm shipment details against invoices, orders, and other records.

• Unpack and inspect incoming shipments, reject damaged items, and record any shortages.

• Communicate with shippers and customers to resolve issues related to damages and shortages.

• Provide excellent customer service, including answering phones and assisting customers both at the counter and via phone.

• Conduct customer sales and service transactions efficiently and professionally.

• Strive to achieve Environmental Health and Safety (EHS) goals set for the center by the division.

• Maintain a clean and orderly work area and equipment, adhering to prescribed safety regulations.

• Interpret packing slips and accurately enter information into the computer system to acknowledge receipt of goods in the purchase order and processing database.

• Assist at the front counter during CSR breaks and peak hours as needed.

The Person: 

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have: 

• The ability to work Monday through Friday full-time with additional hours as needed to meet customer demands

• Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment

• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems

• Strong problem-solving skills and the ability to think on your feet

• Excellent communication and interpersonal skills

• Operate with a high degree of integrity and accountability

• Strong attention to detail

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our Lean Academy and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
 

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