Description

About us:

Our creative team is part of a growing group of professionals who provide analytics, digital, design, photography, and videography services to clients across the nation (and a few across the pond!) We get excited about finding smart, engaging ways to help our clients help their clients! From packaging design that leaps off the shelf to in-store signage and the ad circular that brings the shopper to the store… every moment in the shopper’s journey is carefully considered. We work hard and take time to play with quarterly events, staff outings, a birthday committee, and everyday ways to celebrate our accomplishments. We need some help keeping this wild and crazy ride on the tracks!

About you:

You’re a confident, positive, go-getter who likes to dig into the details to ensure that creatives have everything they need to do awesome work, that clients get what they expect, and that internal processes/documentation is completed along the way. You’ve got a keen problem-solving ability and an inner voice that tells you when something isn’t on the up-and-up. You’re equally comfortable sharing what’s wrong as celebrating what’s right. You’re looking to be part of a team that’s growing, where every day is different, and the work keeps changing.

What you’ll do:

• Facilitate and encourage adoption of business processes and best practices.
• Develop creative briefs and communicate project objectives to the team.
• Work with Creative Director to develop schedules, assign projects, manage priorities and work allocation.
• Monitor budgets/hours allocation and timelines while communicating changes to everyone (along with updated budgets and timelines).
• Ensuring that the client is kept apprised of the progress of all jobs. 
• Manage Monday.com Project Boards to ensure that all projects stay on track.
• Quality assurance of deliverables.
• Collaborate with various businesses and departments to achieve joint success.

Requirements

What you need:                                                    

• First and Foremost — Strong Account Management Skills – A bit of obsessive-compulsiveness is a plus. You will need to be able to oversee a variety of projects at the same time and ensure projects get out the door on time and on budget while being thorough and detail focused as you do it.
•  A Love of Client Service—Can you handle even the most-thorny client issues without losing your head? We need someone who can respond promptly and professionally and meet commitments.
• Great Communication Skills — It is the industry, after all. You will need to speak and write clearly and persuasively, listen, and respond well and be an active participant in meetings and decisions.
• A Team Mentality — As always, you will need to balance team and individual responsibilities, putting the success of the team first.
• Planning/Organizing Obsessiveness — It is a busy industry, so we need someone who can plan, look for process efficiencies and use time proficiently (for yourself and team members), prioritize and allocate resources to develop realistic marching orders.
• Quality Fever — Be super-accurate and look for ways to improve the quality of our product.
• Ability to take initiative within a mentored, nurturing, collaborative, and fun environment.

What will set you apart:

• Proven ability to manage and lead clients.
• Experience managing creatives and Adobe Creative Suite.