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Services Sales Manager - Actimize

Atlanta, GA, USA

Customer Success Manager

Remote in USA

Rvp – Smb - CX

Draper, UT, USA

Technical Account Manager

United States

Technical Account Manager

Frankfurt, Germany

Senior Customer Success Manager - Enterprise - Actimize

Union City, NJ, USA

Services Sales Manager - Actimize

Union City, NJ, USA

Technical Account Manager

United States

Services Sales Manager

London, UK

Director – Customer Success

London, UK

Senior Technical Account Manager

Remote in USA

Customer Success Manager

Atlanta, GA, USA

Full-Time

Services Sales Manager

Actimize

Confirmed live in the last 24 hours

NICE

NICE

1-10 employees

Cloud-based customer experience solutions provider

No salary listed

Senior, Expert

Atlanta, GA, USA

2 days working from the office and 3 days of remote work each week.

Category
Customer Success
Sales & Account Management
Requirements
  • External Consulting or Professional Services experience as a vendor with selling Services – A MUST
  • Financial services experience (banking, brokerage, or insurance) - A MUST
  • Excellent communication, negotiation, and presentation skills
  • Comfort with internal and external negotiation.
  • Able to convey the value of services as part of an overall solution sale.
  • Client facing manner.
  • Ability to problem solve in a dynamic environment.
  • Strong sense of ownership for your work product
  • Team oriented
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • Ability to travel 20% of the time.
Responsibilities
  • Develop and execute a comprehensive sales strategy for the sale of professional services.
  • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations to understand their business challenges and offer tailored services.
  • Work closely with product sales teams in North America to provide a cohesive solution to clients, ensuring the integration of services and products aligns with customer needs.
  • Work and offer proposed solutions and articulate their true value based upon customer’s strategy and directions.
  • Develop effort estimates using an in-house developed estimating tool.
  • Lead the creation of proposals and statements of work (SOW) using in-house developed templates, negotiating terms, conditions, and pricing to close deals that meet client expectations and drive business growth.
  • Work with the service delivery teams to achieve early alignment in preparation for delivery.
  • Assist the team in the creation, maintenance and distribution of Professional Services sales materials and templates.
  • Meet and exceed sales targets by selling consulting, implementation, and ongoing support services within assigned portfolio of accounts.
  • Demonstrate a high level of ownership of services opportunities and maintain a continuous pipeline.
  • Provide accurate weekly forecasting.
Desired Qualifications
  • Knowledge of anti-money laundering (AML), fraud prevention and/or brokerage / deal surveillance – Preferred

NICE Ltd. provides cloud-based customer experience solutions to various industries such as finance, healthcare, and telecommunications. Their main products include AI-driven analytics, workforce optimization tools, and digital self-service solutions. These tools are designed to help businesses enhance customer interactions, improve satisfaction, and streamline operations, ultimately leading to reduced costs and increased efficiency. Unlike many competitors, NICE operates on a subscription-based model, allowing clients to access their platforms and services while also offering professional consulting and implementation support. The company's goal is to empower businesses to deliver better customer experiences and optimize their operations.

Company Size

1-10

Company Stage

Acquired

Total Funding

$87.1M

Headquarters

London, United Kingdom

Founded

1986

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven fraud prevention boosts NICE's market position.
  • Expansion of cloud-based CX solutions increases NICE's customer base.
  • Rising adoption of digital self-service tools enhances NICE's service offerings.

What critics are saying

  • Salesforce's acquisition of Slack may intensify competition in CXaaS.
  • Colt and Atos partnership poses a threat to NICE's CXone offering.
  • Increased competition in hospitality sector with Infor's AWS launch.

What makes NICE unique

  • NICE leverages AI-driven analytics for superior customer experience solutions.
  • The company excels in real-time fraud detection and prevention capabilities.
  • NICE's cloud-based platforms enhance operational efficiency and customer satisfaction.

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Benefits

Hybrid Work Options

Flexible Work Hours

Company News

MarketBeat
Jan 1st, 2024
Kingswood Wealth Advisors LLC Invests $1.80 Million in NICE Ltd. (NASDAQ:NICE)

Kingswood Wealth Advisors LLC bought a new position in shares of NICE Ltd. (NASDAQ:NICE - Free Report) in the third quarter, according to the company in its most recent filing with the SEC. The fund bought 10,558 shares of the technology company's stock, valued at approximately $1,795,000. Other in

ETF Daily News
Dec 13th, 2023
Portside Wealth Group LLC Makes New Investment in NICE Ltd. (NASDAQ:NICE)

Portside Wealth Group LLC acquired a new stake in NICE Ltd. (NASDAQ:NICE – Free Report) in the 2nd quarter, according to its most recent filing with the Securities and Exchange Commission (SEC). The firm acquired 16,523 shares of the technology company’s stock, valued at approximately $3,412,000. Other institutional investors and hedge funds have also made […]

Nice
Oct 5th, 2023
NICE to Acquire LiveVox, Revolutionizing How Organizations Manage Proactive Outreach With the Power of Conversational AI at Scale

The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform

Enterprise Times
Dec 7th, 2020
News from week beginning 30th November

Salesforce held a virtual Dreamforce with an array of announcements, overshadowed by the massive acquisition of Slack. It also issued strong results and unveiled Einstein Automate and Hyperforce and provided even more news included below. Acquisitions continued with The Access Group picking up Abintegro. It was also a week when Sage announced two partnerships, Satago and GCPay (See below). Infor also issued a flurry of announcements including the launch of Infor Hospitality in China on AWS.

SalesTechStar
Nov 24th, 2020
NICE Named a Leader in Intelligent Authentication and Fraud Prevention for the Second Consecutive Year by Leading Analyst Firm

NICE announced it has been recognized as a Leader for its Real-Time Authentication (RTA) and Fraud Prevention solutions