Search All Jobs
Showing 20 of 45 Jobs
Full-Time
Financial Counseling Representative I
Confirmed live in the last 24 hours
R1 RCM
10,001+ employees
Revenue cycle management solutions for healthcare
Compensation Overview
$17.25 - $24.73/hr
Entry, Junior
No H1B Sponsorship
Austin, TX, USA
Upload your resume to see how it matches 3 keywords from the job description.
PDF, DOC, DOCX, up to 4 MB
- High school diploma is required
- At least one year of call center experience
- Attention to detail
- Strong customer service experience
- Ability to multi-task and navigate between multiple systems simultaneously
- Ability to handle a large volume of incoming calls
- Explain financial responsibilities for services received, payment options, and collection procedures to patients or parties responsible for payment.
- Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
- Contact insurance carriers or other sources and act as an advocate for the patient.
- Initiate process for collecting prepays due and perform follow-up activity to ensure maximum collection is achieved.
- Identify hospital, public, and private financial assistance programs for patients unable to meet their financial obligations.
- Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
- Notify manager, physician, and servicing department of possible delay of service for any elective, urgent admissions, procedures, and scheduled diagnostic testing which have not been approved prior to the date of service.
- Maintain accurate documentation of pre-processing information.
- Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
- Perform all other duties and projects as assigned.
R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, including hospitals and physician groups. The company uses technology to streamline financial and administrative processes, helping clients reduce costs and improve patient satisfaction. R1 RCM offers both comprehensive and targeted services for different parts of the revenue cycle, partnering with organizations through long-term contracts that often include performance-based incentives. The main goal is to enhance the patient experience while improving the financial performance of healthcare providers.
Company Size
10,001+
Company Stage
IPO
Headquarters
Murray, Utah
Founded
2003
Simplify's Take
What believers are saying
- R1 RCM's R37 AI Lab aims to transform healthcare financial performance.
- The shift to value-based care models creates opportunities for RCM solutions.
- Increased telehealth adoption drives demand for efficient RCM solutions.
What critics are saying
- Inconsistencies in turnaround times may affect client satisfaction.
- The acquisition may lead to strategic shifts impacting client relationships.
- Integration of Palantir's AI tools may face alignment challenges with existing systems.
What makes R1 RCM unique
- R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
- The company integrates AI to enhance accuracy and efficiency in RCM processes.
- R1 RCM offers performance-based contracts, aligning incentives with client financial outcomes.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Performance Bonus
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%That's why R1 RCM Inc. launched R1 Provider Edge, an education and insights program designed to support its clients' financial success and the professional growth of their revenue cycle employees.
With patients directly responsible for more and more of their medical costs, R1 is thrilled to introduce R1 Early Out to help healthcare providers reshape and improve patient financial engagement.
Jennifer Weinberg, MD, Physician Advisor and Vice President of Operations, R1While artificial intelligence (AI) can automate many functions within the middle revenue cycle, there remains a need for human expertise to manage complex, nuanced decisions to ensure high accuracy and proper context. Ultimately, AI should complement – not replace – humans to drive greater efficiency without compromising quality. In revenue cycle management (RCM), the middle cycle refers to the phase between the front end, which is patient access and care delivery, and the back end, which encompasses billing and reimbursement. During the middle revenue cycle, the focus is generally on capturing patient data, documenting clinical procedures and treatments, and ensuring compliance with regulatory standards. The greatest challenge associated with middle RCM is often translating the language of a clinical encounter into the vocabulary of the revenue cycle. When it goes wrong, the result may be reimbursement delays, claim denials, and an unsatisfactory patient experience. However, by combining what humans and AI do best, providers can optimize management of the middle revenue cycle. Humans and AI: Combining strengthsIn the medical field, humans excel at solving problems that require nuanced, complex judgment and interpretation, often informed by prior experiences. In contrast, AI performs well in executing consistent, repeatable, routine tasks that often involve combing through massive amounts of data to identify outliers
By integrating Palantir's AI tools and capabilities with R1's existing technology and domain expertise, R37 can unlock faster, more precise scalable reimbursement outcomes.
EP Wealth Advisors LLC makes new $168,000 investment in R1 RCM Inc. (NASDAQ:RCM).