Description

Seeking a passionate and process-oriented Senior HR Generalist to join our vibrant team! We are a fast-paced, innovative company that values creativity, teamwork, and dedication. If you're an exceptional HR professional with a love for people, have experience managing/ directing work and want to work for a company who gives back to the community, if you feel this is you, please apply!

We offer Paid Time Off, Floating Holidays, Dental, Vision & Medical Coverage, 403b/ROTH Retirement Plan, work-life balance and more. This position is a salaried position and negotiable, depending on experience.

Essential Expectations:

Uphold GINM’s Core Values-G.R.E.A.T

Generosity-Acknowledge and appreciate kindness – Pay it forward

Respect – Treat others as you would like to be treated – Honor diversity

Excellence – Strive to reach your full potential – Act responsibly

Attitude – Give your heart, not just your words or actions – Be innovative and creative

Transparency – Choose sustainability – Be honest and open

Position Expectations: 

To ensure the efficient operation of daily HR activities by following directives from the HR Director. This role serves as the primary contact for daily inquiries from HR staff and management across departments. Key responsibilities include processing and directing disciplinary actions, responding to unemployment claims, conducting investigations, and providing backup support to the HR Generalist, Onboarding Specialist and Benefits Coordinator. Strong organizational and communication skills are crucial for success in this role.

• Adherence to the attendance and punctuality policies of Goodwill.
• Exhibits excellent customer service skills as related to the position.
• Oversee the day-to-day activities of the HR department to ensure smooth and efficient functioning.
• Addresses employee grievances, conduct investigations, and provide support to maintain a positive work environment.
• Serves as a backup for other HR roles and assist with various department functions as needed.
• Handles complex and confidential HR tasks, ensuring discretion and professionalism.
• Responsible for special department projects including implementation as appropriate.
• Updates GINM and department guidelines by recommending, adding, retiring or revising procedures, upon approval or direction from the HR Director.
• Conducts and assists management in conducting department investigations in accordance with GINM policy; execute outcomes.
• Responsible for GINM’s Cultural Diversity plan and employee surveys.
• Responsible for completing, reviewing and routing of disciplinary actions.
• Responsible for responding to and managing agency unemployment claims.
• Provides guidance and assistance to the HR staff in conjunction with the HR Director.
• Maintains an excellent knowledge of GINM’s organizational practices, policies and procedures, and compliance with the same.
• Contributes to the department and organization’s effectiveness by identifying opportunities for improvement, providing solutions for recommendations and implementation as approved.
• Ensure GINM is in compliance with applicable federal and state employment laws and regulations.
• Maintains current working knowledge of trends in Human Resources.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Ensures HIPAA compliance & maintains confidentiality of privileged information. 
• Implement CARF standards into all programs and follow professional ethics as set in the Code of Conduct/Business Ethics Policy.
• Performs other incidental and related duties as required and assigned.

Supervisory Responsibilities:

In conjunction with the HR Director, provides directions, supervises the HR personnel and addresses daily inquiries. Assists the HR Director with interviewing, hiring, training employees, assigning tasks, addressing complaints, and resolving issues. 

Requirements

Job Specific Competencies

Initiative -Proactively evaluates, selects and takes action to solve current and potential problems. Meets objectives with a sense of urgency. Identify new opportunities before being asked.

Integrity & Trust- Displays honest, fair and ethical traits. Accountable and maintains authentic and responsible behavior. Treats people with respect. Maintains confidentiality and inspires trust of others.

Patience- Accepts or tolerates delays or problems without becoming anxious or unprofessional. Steadfast despite opposition, difficulty or adversity. Maintains the ability to meet goals, sustain services, collaborate with coworkers, and overcome obstacles.

Self Confidence-Measured confidence to take on demanding work or put forward views when they may be challenged. Remains calm and objective in a crisis. Handles competing demands. Overcomes setbacks, Welcomes and learns from criticism.

Excellent Communication -Communicates efficiently and effectively both verbally and in writing. Handles sensitive information with discretion and maintain professionalism in all interactions. 

Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.

• Bachelor’s degree in human resources or related field. Equivalent work experience may be used in lieu of degree.
• Three to five years of progressive work experience in Human Resources. 
• Professional Human Resources (PHR) Certification or other Human Resources Certification, preferred.
• Bilingual, a plus