Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin.

We use efficient technology that lets homeowners buy directly from us to keep costs down. This is the essence of Kin. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

As Kin continues to grow a new and exciting Agency division, we are looking to add a Licensed Sales Agent to help focus on our Independent brokerage division.In this role, you will play a crucial role in driving the growth of our business by connecting with clients and promoting our wide range of insurance products through A-rated carriers.

In this role, you have the opportunity to connect with individuals to provide important consultation for not only their home insurance needs but also other products such as auto, umbrella, and flood insurance. Best of all, this role requires no cold calling; you will receive qualified leads that are brought in from our Marketing team. You will help to develop the best policies to protect the insured’s home and auto alongside building customized quotes to ensure they receive the best service possible.

A day in the life could include: 

• Connecting with customers via calling, email, and text; actively engaging with potential customers to understand their insurance needs and present suitable solutions

• Effectively communicating the unique features and benefits of various insurance carrier’s products to potential customers, addressing any inquiries or concerns they may have

• Working primarily with leads provided by the company to maximize your sales potential and conversion rate

• Consistently following up with your prospects utilizing phone, text, and email to stay in contact and drive toward the sale

• Meeting and exceeding sales targets on a regular basis by employing persuasive sales techniques and actively seeking new business opportunities

• Collaborating with cross-functional teams, including underwriters and customer service representatives, to ensure a seamless customer experience

• Maintaining accurate and up-to-date records of customer interactions and sales activities using our CRM system

• Building custom policies for each customer using internal tools and systems

• Educating customers on the finer points of home insurance to ensure their best understanding

• Staying updated on industry trends, product knowledge, and competitor offerings to effectively position the Agency division

I’ve got the skills… but do I have the necessary ones?

• 1+ years of insurance sales experience within a fast-paced brokerage setting

• Experience selling with multiple carriers and in multiple states (home, auto, umbrella, jewelry)

• An active Property & Casualty license 

• Outstanding understanding of insurance products and process

• Excellent communication and interpersonal skills, with the ability to build rapport and effectively engage with diverse audiences

• Strong negotiation and persuasion skills, with a natural ability to close deals

• Self-motivated and results-oriented, with a demonstrated commitment to achieving and exceeding sales targets

• Proficiency in using CRM software and other tools/software

• Call/Contact Center experience (Brokerage experience preferred)

• Experience with Citizens Property Insurance

Bonus Points:

• Bilingual ability (Spanish preferred)

Shift Requirements

Shift Times:  Our operating hours are 7am - 6pm CST, Monday - Friday, and shifts are assigned based on business need.  All shifts are 8 hours plus a 30 minute lunch break.

Oh, and don’t worry, we’ve got you covered! 

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance.  

In addition to these benefits, we also are excited to offer the following: 

• Competitive salary and equity  

• 401K with company match of up to 4%  

• 16 days of accrued PTO, 2 floating holidays and 8 company holidays 

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents 

• Continuing education and professional development opportunities

This role is eligible to earn additional compensation through participation in our Sales Incentive Program.

Applications for this role are accepted on an on-going basis.

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For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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