Job Description Summary

The Sr. Sales Education and Training Manager for Specimen Management will design and deliver educational programs that will ultimately assist to increase the overall performance of our sales teams and ensure they have the skills to achieve their roles. This requires a transformational leader to oversee, own and lead the SM commercial training strategy. Cross functional communication and collaboration are essential as connectivity with Sales, Sales Management and Marketing will drive overall effectiveness in role.

Job Description

We are the makers of possible!  

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The primary responsibility of the Specimen Management Trainer is to develop and implement best-in-class sales readiness and training programs across the full Specimen Management portfolio including but not limited to Safety Phlebotomy, Lab Specimen Management and Cell & Biomarker Preservation. This includes preparing learning material including a curriculum approach supporting all SM sales associates throughout the lifecycle of their career path, changing market conditions warranting educational support, conducting skills gap analysis and evaluation of results after each training session.  A sound understanding of professional selling and operational best practices are keys to success in this role.  The ideal candidate will take a consultative and strategic approach to training, professional development and customer experience.  The goal is to build knowledge and competencies to support business objectives, maximizing sales execution and elevating effectiveness to deliver high impact results.

The successful Sr. Sales Education Manager is an energetic team player who can influence and motivate others while building a wide network.  This person must have exceptional interpersonal skills and can establish open, collaborative communication channels.

Essential / Key Job Responsibilities:

• Review and understand the strategic imperatives for Specimen Management to design and adjust the annual training curriculum in support of the business strategy.

• Facilitate the onboarding and advanced product training program, design courses and education based on sound adult learning principles with excellent communication and coaching skills. This includes supporting marketing launches and continuing education for all sales personnel.

• Advanced sales training – responsible for developing and implementing advanced training that drives business acumen, leading a clinical value proposition, objection handling and new age selling skills that drive business objectives.

• Works collaboratively with sales management, marketing, sales enablement and field sales training to ensure that the curricula, content and sales training agenda drives alignment to the fiscal year SMAP (sales marketing action plan) 

• Assesses talent by performing skill gap analysis to identify areas of improvement and create targeted training to meet the evolving business demands.

• Drive sales process, ensure tools and internal platforms are leveraged to manage all aspects of the Specimen Management business.

• Data driven approach to measuring effectiveness of training programs by participating in quarterly field ride along with new associates, using data from post training surveys and from FST and RBM coaching reports. Track and maintain associate training score card.

• New product training – responsible for working with Sales Enablement, Marketing and Product Management in development of training programs for new product launches.

• Creation of instructor-led, distance learning, video and web based, and other formatted curricula and content as needed. 

• Other duties as assigned.

Education and/or Experience:

• Bachelor’s degree required

• Three plus (3+) years professional training experience, field sales training, training management and people management

• Five plus (5+) year’s successful professional development experience with demonstrated results

• Three plus (3+) years as a sales associate driving for results with a customer focus   

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

NA (United States of America)