Full-Time
Quality Assurance Assistant
WSH International Investments
Contract catering and brand portfolio management
No salary listed
Bridgwater, UK
In Person
Travel across client and company sites is required.
 Manufacturing Quality & Test (1) |
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- A Food Safety qualification at Level 2 or above, or the ability to achieve it within 30 days.
- HACCP training certification, or the ability to achieve it within 30 days.
- Allergen Management certification, or the ability to achieve it within 30 days.
- A valid driving licence.
- Previous experience in a quality assurance or food safety role, with a strong understanding of SALSA, HACCP, food safety, and hygiene standards.
- Experience of hospitality and catering operations, standards, and best practice.
- Good knowledge of HACCP.
- Good knowledge of allergens.
- A proactive, detail-focused approach with the ability to challenge and improve standards while working independently.
- Strong communication skills and the ability to engage confidently with colleagues at all levels.
- Good organisational skills and the ability to manage multiple priorities to deadlines.
- Ability to work effectively within cross-functional teams.
- Commitment to continuous improvement and professional development.
- Strong planning and time-management skills.
- Strong written and verbal communication skills.
- Strong assessment and evaluation skills.
- Ability to analyse information and identify training needs.
- Audit, monitor, and continuously improve quality systems and procedures across all operations.
- Provide practical technical support while maintaining and promoting quality and food safety standards in line with company, customer, and legal requirements.
- Complete scheduled sampling activities, including allergen, environmental, microbiological, and hygiene swabbing.
- Support New Product Development trials and product launches, including allergen management, shelf-life assessment, and organoleptic testing.
- Monitor the company’s Allergen Management Plan and use systems and audits to prevent allergen cross-contact and ensure accurate ingredient labelling.
- Support complaints, incidents, and out-of-specification results by identifying root causes and implementing corrective and preventive actions.
- Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions.
- Monitor food production processes and conduct internal audits to ensure compliance with food safety, HACCP, and quality standards.
- Support traceability audits by retrieving data and presenting findings clearly.
- Participate in external audits at operational sites.
- Maintain records of audits, sampling, liaison, and results.
- Travel across client and company sites and deliver swabs to the laboratory in a timely manner.
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Benugo reported £145.7 million turnover for 2025, its highest ever in July 2026.
- BaxterStorey launched Chef Battle 2026, showcasing retention and culinary talent development.
- Chris Mitchell became BaxterStorey COO in June 2026, supporting execution during expansion.
What critics are saying
- Drax workers struck over pay in 2024, exposing recurring labor conflict risk.
- The Caterer named BaxterStorey for historical wage-payment errors, damaging compliance credibility.
- High dependence on large client contracts creates existential concentration risk if British Airways or Drax exits.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate, travel, and premium heritage venues.
- British Airways extended BaxterStorey through 2035, signaling long-term client trust and operational depth.
- WSH scales through acquisitions, including bm family in November 2025 and Searcys integration.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.