Manager - Payroll Solutions

The Manager, Payroll Solutions – US plays a crucial role in overseeing the configuration, management, and optimization of IHG’s payroll and related systems to ensure compliant, efficient, effective solutions and processes. This position is responsible for understanding complex payroll, timekeeping, and absence transactions, as well as business needs. The manager will troubleshoot technical issues, ensure the accuracy and efficiency of the payroll and absence processes, and leverage technology to enhance payroll operations and absence administration contributing to the overall effectiveness of the organization.

Your day to day

• Requirements Gathering & Analysis: Collect, analyze, and document business requirements for payroll, timekeeping, absence management, and related reporting, engaging stakeholders to translate needs into functional specifications.
• Techno-Functional Documentation: Develop detailed technical and functional documentation that translates business requirements into actionable specifications for implementation by self or application support teams. 
• Stakeholder Collaboration: Work closely with cross-functional teams, including hotel and corporate HR, Benefits, Compensation and Finance departments, to ensure alignment with IHG’s system needs. Facilitate workshops and meetings to gather input and feedback from stakeholders, ensuring that both business and technical perspectives are considered.
• Facilitate Communication: Serve as a liaison between business stakeholders and technical teams, providing updates on project status and ensuring clarity on requirements and timelines.
• Problem Solving & System Validation: Identify and resolve payroll system issues, manage relationships with third-party providers, and conduct user acceptance testing to validate system changes.
• Process Optimization: Analyze current payroll, timekeeping, and absence management processes to identify opportunities for improvement. Provide techno-functional insights to enhance system capabilities, streamline workflows, and increase efficiency and accuracy.

What we need from you

• Preferred Certified Payroll Professional (CPP) designation.
• Proficient in Oracle Fusion HCM, particularly in Payroll, Time and Labor, and Absence modules, with a solid grasp of configuration technical and data architecture.
• Experienced with UKG Workforce Management, focusing on Timekeeping, Accruals, Absence, and Leave Management, and integrating these with payroll systems.
• Exceptional communication and collaboration skills, ensuring alignment between technical and functional teams.
• Strong analytical and problem-solving abilities, capable of interpreting complex data for informed decision-making.
• Proven project management experience, adept at managing multiple priorities in a fast-paced environment.
• Ability to bridge technical and functional requirements, ensuring payroll processes are accurate, compliant, and continuously improved.

Travel - none

Location - this role can be based in any major US city and if ideal candidate is based in Atlanta our expectation is three (3) business days in the Atlanta office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $58,834 to $125,000.  This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

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