Responsibilities

We are currently seeking an experienced VP of Global Solutions Consulting to join our Customer Success team as a key leader of our global pre-sales technical teams. This position will report directly to our SVP of Customer Success and is responsible for leading a team of experts who help our prospects and customers understand and experience the impact Workato can have on their businesses. As a crucial part of our team, the successful candidate will be instrumental in creating and maintaining a world-class team that delivers unparalleled customer service.

We at Workato have a positive, diverse and collaborative culture. We look for individuals who are curious, inventive, smart, hardworking, and strive to improve themselves every day. Our leaders are encouraged to lead by example and have a deep understanding of our teams, customers, and products. We value humility, collaboration, and achieving results. If you feel that you would fit in well with our culture, we encourage you to apply.

In this role, you will also be responsible to:

• Hire, develop, and lead inclusive, engaged, and high-performing pre-sales technical teams.

• Act as a technical coach, mentor, and problem solver helping with technical escalations and guiding the team in navigating complex technical solutions.

• Identify gaps, show initiative, and take ownership of building out programs and processes to support the team.

• Work cross-functionally to drive improvements and increase communication and collaboration across departments such as sales, product, support, enablement, marketing, customer success, post-sales, etc.

• Develop and grow the team’s skillset through coaching, mentoring, and enablement

• Directly engage with customers and prospects to build strong relationships and instill confidence in our technology and solutions.

• Foster a culture of humility and collaboration by exemplifying these traits and coaching team members.

• Implement a strong management operating cadence to ensure leadership and team activities align with company objectives.

Requirements

Qualifications / Experience / Technical Skills

• Proven experience in a leadership role for 5+ years within sales engineering or other similar pre-sales functions, preferably as a Director or above.

• Strong technical acumen and the ability to articulate complex concepts to both technical and non-technical stakeholders.

• Experience working at an integration or automation-focused company is desired.  Equivalent experience in a related field will also be considered.

• Understanding and experience with common sales methodologies and processes such as MEDDPICC, Command of the Message, SPICED, etc.

• Bachelor’s degree in Computer Science, Information & Computer Technology, Computer Engineering, or similar from an accredited university.  Other degrees may be accepted with compensating technical experience.

• Demonstrated success in collaborating with cross-functional teams.

• Strong coaching skills in value selling and value-based demoing.

• Excellent leadership and team management skills.

• Up to 25% travel required