Data Analyst

DATA ANALYST

Dubai, UAE

Position Overview:

The Data Analyst will be responsible for harnessing data from various platforms, sales, marketing (both online/offline), and consumer channels to provide actionable insights that drive business growth and enhance the sales and optimize shopping experience. This role requires a deep understanding of those channels’ operations and the ability to transform raw data into meaningful visualizations using Microsoft Power BI.

Key Responsibilities:

• Ecommerce Data Analysis: Collect, analyze, and interpret data from multiple Ecommerce sources, such as online sales platforms, Ad analytics, and campaigns, to identify trends, opportunities, and areas for improvement.

• Dashboard Development: Design and create interactive Power BI dashboards that display key performance metrics related, including sales revenue, margins, traffic & conversion rates, ASP, and other relevant KPIs.

• Customer Behavior Analysis: Analyse customer journey data, search ranking patterns, and purchasing behaviors to understand customer preferences, segmentation, and identify opportunities to enhance customer experience and conversion.

• Product Performance Insights: Provide insights into product performance, best-selling items, slow-moving inventory, and identify cross-selling or upselling opportunities to maximize revenue.

• Marketing and Promotions Analytics: Evaluate the effectiveness of marketing campaigns, promotions, and discounts by tracking ROI, customer acquisition, and conversion rates.

• Data Integration: Integrate data from various sources, including eCommerce platforms, 3rd party tools, and marketing automation platforms, to create a comprehensive view of the sales and marketing ecosystem.

• Sales Forecasting: Collaborate with demand planning and inventory management teams to create sales forecasts and optimize inventory levels based on historical data and market trends.

• Competitive Analysis: Monitor competitor activities, pricing strategies, and market trends to provide insights that inform the strategy and keep the business unit competitive.

• Data Governance and Security: Ensure compliance with data governance policies and implement measures to safeguard sensitive Ecommerce data.

• Collaboration and Communication: Work closely with cross-functional teams, including marketing, operations, finance, and IT, to understand business requirements and provide data-driven recommendations.

• Reporting and Presentation: Generate regular and ad-hoc reports, summarize findings, and present insights to key stakeholders and leadership.

• Conduct & lead periodic business sessions with stakeholders and other partners to review the key insights, derive action points and track with respective action owners.

Qualifications and Skills:

• Bachelor's degree in Business Analytics, Data Science, Ecommerce, Marketing, or a related field.

• At least 3 years proven experience in data analysis and reporting using Power BI or similar business intelligence tools (Power Query).

• Deep understanding of metrics, customer behavior, and online sales operations.

• Proficiency in Microsoft Access or SQL for data querying and manipulation (but not mandatory).

• Familiarity with eCommerce platforms, web analytics tools (Google Analytics, Adobe Analytics), and CRM systems.

• Strong analytical and problem-solving skills to derive insights from complex datasets.

• Excellent communication and presentation skills to convey technical information to non-technical stakeholders effectively.

• Knowledge of statistical analysis and data modelling techniques is a plus.

• Experience with data visualization best practices and dashboard design.

• Ability to work independently and as part of a team in a fast-paced Ecommerce environment.

• Candidate should be a team player and have an experience with interacting with multiple stakeholders in her/his previous roles.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.