Intake Specialist PACE

Lafayette Franciscan Healthy Living Clinic1116 N 16th St Lafayette, Indiana 47904

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

The PACE program’s vision statement is to provide unmatched, individualized, and joyful care through teamwork that is worthy of praise so that seniors experience the best quality-of-life in their communities.  PACE offers seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy so that they can live in their own home. Franciscan is known for our mission of caring.

WHAT YOU CAN EXPECT

• Describes the PACE program, either by telephone, electronically, or in-person to interested persons including candidates for enrollment, caregivers, or others in the community interested in the PACE program.

• Escalates unresolved issues to supervisor and/or manager. Collaborates with other teams to resolve issues.

• Serves as a liaison between the hospitals, physicians, different clinics, as well as community agencies to ensure continuity and quality of program services.

• Answers initial calls for PACE referrals and inquiries.

• Referral tracking and follow up.

• Collaborates with Intake Coordinator to schedule initial in person assessments.

• Verify Medicare benefits.

• Work with applicants on initial Medicaid application.

• Work with participants on annual Medicaid redetermination.

• Follow up with IDT regarding expired authorizations.

• Assist with Enrollments into system as back up.

• Notify IDT of schedule updates or changes immediately as they occur.

QUALIFICATIONS

• High School Diploma/GED- Required

• Associate's Degree- Preferred

• 1 year Experience in a PACE program- Preferred

• 1 year Experience with Medicaid- Preferred

• 1 year Experience in a health-related setting- Preferred

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.