Full-Time

Senior Manager

Centralized Planning, Multiple Facilities

Posted on 3/12/2025

Ollie Pets

Ollie Pets

201-500 employees

Delivers fresh, customized meals for dogs

No salary listed

Senior

Remote in USA

This role is based remotely within the U.S.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Supply Chain Management
Data Analysis
Requirements
  • 5-7 years of experience in planning within a multi-site warehousing or fulfillment environment
  • Bachelor’s degree in Supply Chain Management, Operations, Business, or related field (Master’s preferred)
  • Proven experience in labor and capacity planning, SOP development, and contract negotiation
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in WMS, G-Suite, and planning software/tools
  • Ability to manage multiple projects and priorities under tight deadlines
  • High attention to detail with a focus on continuous improvement
  • Experience working with temporary staffing agencies
  • Lean Six Sigma certification or similar process improvement credentials
  • Knowledge of regulatory requirements in warehouse operations
  • Comfortable with up to 25% travel and working extended hours during peak seasons or as needed
Responsibilities
  • Develop and maintain detailed labor plans to meet operational requirements
  • Forecast labor needs based on volume projections, seasonality, and historical trends
  • Collaborate with operations and HR teams to ensure adequate staffing levels
  • Optimize workforce utilization while minimizing labor costs
  • Analyze facility capacities and identify potential constraints
  • Develop and implement strategies to maximize throughput and space utilization
  • Partner with cross-functional teams to plan for peak periods and new business requirements
  • Utilize data-driven approaches to forecast and adjust capacity plans
  • Write, update, and maintain comprehensive SOPs for all planning processes
  • Ensure SOPs are aligned with operational goals and regulatory requirements
  • Train teams on SOP adherence and conduct regular audits to ensure compliance
  • Drive continuous improvement initiatives to enhance SOP effectiveness
  • Negotiate contracts with temporary labor agencies to secure flexible workforce solutions
  • Ensure compliance with company policies, legal standards, and cost objectives
  • Monitor agency performance and address any issues related to quality or service
  • Develop contingency plans to manage labor shortages or surges
  • Work closely with operations, HR, finance, and procurement teams
  • Participate in weekly and monthly operational meetings to align planning efforts
  • Provide regular reporting and insights to senior leadership
  • Serve as a subject matter expert on planning-related inquiries
Desired Qualifications
  • Master’s degree preferred
  • Lean Six Sigma certification or similar process improvement credentials

Ollie Pets provides fresh, customized meals for dogs, delivered directly to customers' homes. The company focuses on the pet food market, specifically catering to dog owners who seek healthier and personalized feeding options for their pets. Customers begin by sharing detailed information about their dogs, such as age, weight, breed, activity level, and allergies. Based on this information, Ollie creates tailored meal plans that meet the specific nutritional needs of each dog. The meals are prepared with fresh ingredients and delivered on a flexible schedule. Ollie operates on a subscription-based model, allowing customers to pay for their meal plans regularly, which ensures convenience and fosters customer loyalty. The company targets health-conscious dog owners who are willing to invest in high-quality nutrition for their pets, tapping into the growing market for premium pet food driven by increased awareness of pet health.

Company Size

201-500

Company Stage

Series D

Total Funding

$82.9M

Headquarters

New York City, New York

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for premium pet food aligns with Ollie's high-quality offerings.
  • Partnerships with brands like Van Leeuwen expand Ollie's luxury pet treat market.
  • Rising Gen Z and millennial pet owners prioritize premium, health-focused pet products.

What critics are saying

  • Increased competition from established brands like Petco could impact market share.
  • Integration challenges may arise from the acquisition of DIG Labs and new services.
  • Focus on luxury treats like dog ice cream may divert from core meal offerings.

What makes Ollie Pets unique

  • Ollie offers freshly cooked, human-grade dog food tailored to individual nutritional needs.
  • The company uses a subscription model, ensuring steady revenue and customer loyalty.
  • Ollie's acquisition of DIG Labs enhances personalized, data-driven pet nutrition solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Parental Leave

Free Ollie subscription

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
PR Newswire
Oct 3rd, 2024
Fresh Dog Food Company, Ollie, Announces Acquisition of AI-Powered Diagnostic Company, DIG Labs, and Rollout of New Foodback Loop™ to Continue Elevating Health Services

/PRNewswire/ -- Ollie, an industry-leading subscription fresh dog food company dedicated to helping dogs thrive, announces the acquisition of DIG Labs, an...

U.S. Securities and Exchange Commission
May 30th, 2024
SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.

PYMNTS
May 22nd, 2024
Petco Rethinks Its Merchandise To Woo Pet Parents As Sales Dip

With sales continuing to slide, Petco is launching a three-pronged strategy to engage pet parents.The pet care and pet supply retailer released earnings Wednesday (May 22) showing net revenue of $1.5 billion, a 1.7% decline since the same quarter in 2023.While Petco’s consumables business rose 0.1% and its services/other business climbed 4.2%, this growth was offset by a 6.8 drop in the company’s supplies and companion animal business.This follows the retailer’s fourth-quarter and full-year earnings report in March, in which a pullback by pet parents caught the company by surprise.“We have not adapted quickly enough to recent changes in consumer preferences,” CEO Mike Mohan said at the time. “First, we did not anticipate the magnitude of the shift of value in both are consumables in discretionary business, and second, we did not expect customers to pull back as quickly as they have and for this duration when spending on discretionary items.”Speaking to analysts Wednesday, Mohan discussed some of the ways Petco hopes to regain profitability, including a new operating model for its pet care center that “increases customer facing time,” and “educates and empowers store partners to create a world class customer experience and drive share of wallet.”The company is also carrying out a “review and rationalization” of its pricing and assortment strategy for its merchandise mix.“Designed to improve traffic, basket and overall quality of sales, this review is focused on better aligning our in-store and online merchandising to meet the needs of all pet parents, while driving long term profitable growth,” Mohan said.Lastly, Petco is reworking its marketing efforts to engage “actively with pet parents to drive traffic to our stores and online channels.”As has been noted here in the past, while retailers have been dealing for some time with customer spending pull-backs, it makes sense that the pet industry might be slower to adapt, considering their customers’ long-held reluctance to scrimp on spending for their four-legged family members.When PYMNTS Intelligence researched the topic last year, just 19% of consumers reported spending less on pet products, compared to 47% who had switched to less expensive grocery products and 33% who were spending less on personal care.Meanwhile, some businesses are counting on consumer desires to spoil their pets. Among them is Ollie, a company specializing in human-grade dog food, which recently teamed with premium ice cream brand Van Leeuwen to sell its first ice cream for dogs.“A growing number of Americans think of their dog as a member of the family, and that can be seen in every single decision they make as a pet parent,” Ollie Chief Marketing Officer Hillary Benjamin told PYMNTS in an interview

PYMNTS
May 21st, 2024
Ice Cream For Dogs: Pet Parents Are Springing For Human-Like Treats

Pet parents are splurging on products and experiences that treat their dogs like their human relatives.Ollie, a company specializing in human-grade dog food, announced Tuesday (May 21) via emailed press release a partnership with premium ice cream brand Van Leeuwen to sell its first ice cream for dogs. The treat is available at Van Leeuwen shops, through Petco, or directly through Ollie as an add-on for subscribers. Additionally, new Ollie subscribers will receive a free pint for a limited period in June.“A growing number of Americans think of their dog as a member of the family, and that can be seen in every single decision they make as a pet parent,” Ollie Chief Marketing Officer Hillary Benjamin told PYMNTS in an interview. “Everything from the food that you want to feed them to where they sleep — they no longer sleep outdoors, they sleep in your bed. It’s driven an explosion in new businesses who are catering to these pet parents who want to pamper and protect their dogs as if they were a human.”She added that the ice cream for dogs comes in response to customer demand for more limited-edition releases, with ice cream being at the “top of that list” of pet treats consumers were asking for.“As Gen Z and millennials become a greater share of pet parents, there’s this trend of premiumization,” Benjamin noted.These pet parents are more discerning about the ingredients that go into their animals’ food and more concerned about how the products they feed their pets might affect their health, she said.Consumers are willing to spring for high-quality pet products even at times when they are trading down in their own lives. The PYMNTS Intelligence study “Consumer Inflation Sentiment Report: Consumers Cut Back by Trading Down,” which drew from a survey of more than 2,000 U.S

Newswire
Nov 22nd, 2023
Black Friday Pet Supplies Deals (2023): Top Early Chicken Coop, Cat Litter, Cat Tree, Dog Crate & More Deals Revealed By Consumer Articles

Black Friday Pet Supplies Deals (2023): Top Early Chicken Coop, Cat Litter, Cat Tree, Dog Crate More Deals Revealed by Consumer Articles . Press Release. •

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