Full-Time

Operations Manager

Administrative Services

ShyftLabs

ShyftLabs

11-50 employees

Data-driven decision-making platform for organizations

Compensation Overview

CA$75k - CA$85k/yr

Toronto, ON, Canada

In Person

Category
Administrative & Executive Assistance (2)
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Requirements
  • A university degree in business administration, management, commerce, or other discipline related to the company's service is required.
  • Minimum 2 years of experience at a professional level in administrative services are required.
  • At least 1 year of experience as a middle manager.
  • Demonstrated patience, tact and diplomacy while leading a diverse team of professionals.
  • Ability to multi-task, remain cool and keep up in a fast-paced environment.
  • Excellent, interpersonal and communication experience, verbal, written and administrative skills
Responsibilities
  • Lead and oversee day-to-day administrative operations to ensure smooth, efficient functioning of the organization, aligning activities with company objectives.
  • Coordinate and support talent acquisition activities, including prehire administration, onboarding, and initial training to ensure a seamless experience for new employees.
  • Work closely with the CEO to coordinate priorities, monitor action items, and help implement operational initiatives that support the company’s growth in the data and technology consulting space.
  • Overseeing core administrative operations, including document management, office coordination, and HR support functions.
  • Handle urgent, sensitive, and ambiguous matters with discretion and sound judgment, ensuring clear communication, timely follow-up, and appropriate escalation where required.
  • Oversee corporate governance processes and internal compliance procedures, ensuring adherence to company policies, contractual obligations, and applicable regulatory requirements.
  • Manage the processing and lifecycle of NDAs, MSAs, contracts, and other key agreements, including tracking approvals, renewals, and expiry dates to minimize legal and operational risk.
  • Prepare concise reports, dashboards, and briefing materials for leadership and management committees to support decision-making on administrative and operational matters.
  • Plan, administer, and monitor budgets related to office operations, contracts, equipment, and supplies, ensuring cost effective use of resources.
  • Oversee vendor relationships, facilities coordination, access management, and essential office services so that teams have the tools and environment needed to be effective.
  • Track office expenditures, approvals, and renewals in coordination with the finance team, maintaining accurate records and supporting regular financial reviews.
  • Improve systems and documentation to reduce single-point dependency and increase operational resilience
  • Ensure office operations support executive productivity and team effectiveness

ShyftLabs helps organizations adopt a data-first approach to decision making by designing and implementing processes that turn data into actionable insights. Its solution builds structured analytics workflows and governance, so teams access trustworthy data, follow defined steps, and act on results with clarity. Unlike tools that only show dashboards, ShyftLabs focuses on repeatable data practices and governance that speed up decisions and reduce ad hoc analysis. The goal is to help organizations stay ahead of the competition by enabling faster, more informed decisions across the business.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

2018

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People at ShyftLabs who can refer or advise you

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Simplify's Take

What believers are saying

  • ShyftLabs hires Apache Druid Engineers and Data Architects in Gurugram and Toronto.
  • ShyftLabs powers 200+ experts streamlining operations for major public agencies.
  • ShyftLabs modernizes legacy systems with cloud migration for scalable citizen services.

What critics are saying

  • Databricks Lakehouse erodes consulting margins as clients build in-house pipelines.
  • Snowflake Cortex AI bypasses ShyftLabs BI with native serverless ML functions.
  • Talent exodus to AWS drains ShyftLabs engineers amid 30% higher salaries.

What makes ShyftLabs unique

  • ShyftLabs delivers privacy-first Carter platform for secure public sector AI.
  • ShyftLabs unlocked $500 million value via data and AI for retailers and health.
  • ShyftLabs builds custom low-latency pipelines embedding intelligence for real-time decisions.

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Benefits

Health Insurance

Hybrid Work Options

Professional Development Budget