Manager – Research

California Water Service

Job Description:

The Research, Analytics, and Reporting Manager oversees the day-to-day management of research, analytics and reporting activities and requirements. The Research, Analytics, and Reporting Manager reports to the Director of Water-Use Efficiency and is responsible for supervising other employees. This position is located in Torrance, CA.

ESSENTIAL FUNCTIONS:

• Supervises staff, including prioritizing and assigning work, conducting performance evaluations, overseeing training and development, and making hiring, termination and disciplinary recommendations

• Analyzes data for budget analysis, preparation and forecasting

• Provides technical and administrative support in areas such as fiscal management, database management, general administration, and special projects and research requiring quantitative and analytical skills

• Oversees all regulatory and required reporting to ensure compliance

• Oversees the development and maintenance of data models, reporting systems, data automation, dashboards, and performance metrics to support key business decisions

• Oversees the design and delivery of reports and insights that analyze business functions and key operations and performance metrics

• Manages and optimize processes to ensure efficiency and data accuracy

• Writes, analyzes, and evaluates technical reports and publications

• Oversees the identification of grant opportunities, development and submittal of applications, and required reporting and compliance

• Oversees Water Resource Sustainability Department responsibilities related to GIS

• Participates in the preparation of informational and presentation materials

• Participates in the development of training and safety programs to enhance the Water Resource Sustainability Department and ensure compliance with company policy and occupational safety regulations

• Prepares Requests for Proposals and make recommendations for contract services

• Plans and coordinates the work of consultants and other service providers

• Authorizes purchase of equipment, materials, and supplies

• Reviews and approves invoices for payment

• Participates in General Rate Case process

• Oversees the evaluation of programs and makes recommendations for improvements

• Assists the Water Resource Sustainability Director with short- and long-term departmental planning

• Represents Cal Water at various state and local industry forums, and public hearings

• Develops and maintains effective working relationships with all those encountered in the course of work

• Operates a computer and office related equipment to fulfill job responsibilities

• Participates in and supports the company’s Continuous Improvement program and projects

• Performs work on-site in the assigned office location

• Other duties may be assigned to fulfill business operational needs and objectives

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Environmental Studies, Water Resources, Economics, Data Analytics, or related field and/or equivalent relevant experience

• California State Water Resources Control Board Grade D2 Water Distribution Certification preferred

• Knowledge of supervisory principles, practices, and techniques

• Effective management and team building skills

• Management experience required (3-years)

• Knowledge of applicable State, Federal and local laws and regulations

• Understanding of an experience using analytical concepts and developing actionable recommendations

• Experience working with and creating databases and dashboards using all relevant data to inform decisions

• Strong problem solving, quantitative, and analytical abilities

• Ability to read, interpret, and explain regulatory documents

• Ability to organize work to meet changing schedules and high-pressure situations

• Ability to work with others and diffuse hostile situations when necessary

• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or verbal instructions

• Exceptional ability to communicate new information effectively, both verbally and in writing, in a tactful and persuasive manner

• Ability to play an effective public role in strengthening the Company’s external profile and in communicating specific areas of expertise and differentiation

• Ability to think strategically and execute on plans

• Demonstrated leadership skills

• Excellent interpersonal skills, enthusiasm, and commitment to outstanding customer service

• Must be proficient in personal computer skills including Microsoft Office and CCS

• Valid California Driver License

Salary Range: $111,400 - $206,800

Deadline to submit resume is Friday, October 17, 2025

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.