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Fraud Associate
Posted on 9/29/2022
INACTIVE
Locations
Menlo Park, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Excel/Numbers/Sheets
Requirements
  • B.A. or B.S. required, new graduates are welcome
  • 0-2 years of operational or customer support experience preferred
  • Great attention to detail and highly organized
  • Naturally curious and a strong investigator
  • Passionate about community and helping our users
  • Self motivated and strong work ethic
  • Excellent verbal and written communication skills
  • Contagious positive energy while remaining calm and collected
  • Collaborative and strong team player
  • Experienced with using Microsoft Excel a plus
Responsibilities
  • Effectively review and investigate events to identify fraudulent behaviors
  • Leverage a variety of data sources to establish informed decisions
  • Use backend office tools to take appropriate actions on user accounts or orders
  • Interact with the Poshmark community about sensitive issues in a professional manner
  • Collaborate with the Payment and Support teams to troubleshoot issues
  • Investigate users and orders in a thorough, unbiased and fair manner
  • Complete and exceed all 6-month responsibilities
  • Become a master in fraud and be able to determine all fraud types with no additional help
  • Meet daily goals while work on other ongoing projects at a time
  • Fully learn all areas of the fraud function at Poshmark
Poshmark

501-1,000 employees

Social marketplace for new and secondhand style
Company Overview
Poshmark's mission is to put people at the heart of commerce, empowering everyone to thrive. The company is building a community marketplace.
Benefits
  • A comprehensive health care and benefit plan
  • Health & wellness
  • Remote work support
  • Flexible vacation and paid time off
  • Parental and family leave
  • 401K plan
  • Fun company parties and offsite events
  • Personal style encouraged (or not, whatever you're into.)
  • Learning and development for career growth
Company Core Values
  • Focus on People: We focus first on people and are obsessed with empowering our team and our community to work together.
  • Together We Grow: We support each other to strive for our dreams and have fun along the way.
  • Lead with Love: Love fosters genuine connections and allows us to approach others with empathy and respect.
  • Embrace Your Weirdness: Embracing our weirdness frees us to accept our own individuality as well as each other's.