Weekend Account Manager

Description

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

• Proactively communicate and provide creative solutions for customers when service is in jeopardy.
• Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers.
• Develop and grow customer relationships while assisting in balancing the freight capacity.
• Ensure customers' needs are being met in a timely manner while maximizing on additional opportunities for the company.
• Commit to, receive and accurately enter detailed customer load information by telephone, fax or electronic tendering.
• Input all load information to the system accurately.
• Ensure customer information is accurate and current.
• Ensure a successful hand off to next shift and those Account Managers are informed of on-going concerns.
• May be asked to fill in for Account Managers on as needed basis.
• Proactively work to assist others in achieving the organization's objective.

• 1+ years' experience in Operations, Account Management and/or Sales required.
• Previous experience in transportation preferred.
• Bachelor's degree in business related field or equivalent combination of education and/or experience required.
• Must possess outstanding telephone skills.
• Must be able to set priorities.
• Must possess excellent time management skills.
• Must be able to work in a fast-paced team environment.
• Must be able to adapt to changing priorities.