Full-Time

Director – Business Operations

Confirmed live in the last 24 hours

hims & hers

hims & hers

1,001-5,000 employees

Telehealth platform for personalized medical treatments

Consumer Software

Compensation Overview

$185k - $205kAnnually

Senior, Expert

Remote in USA

This position is open to US-based candidates.

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Required Skills
Product Management
Marketing
Data Analysis

You match the following hims & hers's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 12+ years of combined management consulting and growth startup experience, preferably in a GM or P&L management role at a high-growth DTC company or consumer marketplace
  • 5+ years of experience hiring, managing, and developing high performing cross-functional teams
  • Leadership experience in rapidly scaling consumer tech and/or digital health companies
  • Success in a highly strategic, analytical, and operations role within a rapidly growing company: balancing quantitative and qualitative inputs for rapid, accurate decision-making
  • Results and growth oriented: Strong track record of ownership, of both setting clear goals and delivering on results
  • Strong leadership capabilities and ability to initiate and maintain cross-functional relationships
  • Prefer to thrive and adapt in a fast-paced, high-growth and rapidly changing environment
  • Ability to work in a highly collaborative environment, multi-task and participate in team-based planning processes
  • A desire and track record of doing all of the above in a fully remote environment – ownership, accountability, humility, and humor a must
  • Superb written and verbal communication skills; experience presenting to senior, cross-functional, technical and non-technical stakeholders in easily understood formats
Responsibilities
  • Own complex problems: Build out and creatively scale the business operations team, leading day-to-day oversight and execution on both existing processes and driving initiatives to improve compliance, increase efficiencies, and deliver a seamless experience to customers.
  • Collaborate closely with Medical Affairs, Legal, Product, Marketing, and Analytics to ensure that we continue developing innovative care models that deliver the highest quality clinical, patient-friendly care.
  • Challenge status quo: Initiate and debate key strategic topics and opportunities from your team’s work, and drive bold high-impact decisions.
  • Build for scale: identify, codify, and implement data-driven decision-making across each part of your team. Set clear goals for a growing team.
  • Lead the organization by proactively identifying growth & optimization opportunities; collaborating cross functionally to structure, measure, execute, and scale; and driving adoption and knowledge at all levels of the organization.
  • Build and lead a high performing, diverse, responsive team and maintain a culture of excellence, growth, and fun.
Desired Qualifications
  • Bachelors' degree in Business, Operations, Technology or related field, or equivalent work experience

Hims & Hers is recognized for blending telehealth convenience with a wide range of personalized medical services, from sexual health to mental health. The employment environment is backed by a commitment to technical excellence and a progressive approach to healthcare, offering opportunities to work on cutting-edge treatments that address diverse patient needs. Its culture promotes innovation and patient-centric solutions, providing a motivating workspace for professionals looking to impact healthcare accessibility and quality.

Company Stage

IPO

Total Funding

$183.2M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

60%

1 year growth

10%

2 year growth

60%

Benefits

Full healthcare - High-coverage medical, dental & vision coverage for individuals and families

Generous PTO

Retirement planning - Take advantage of our 401(k) plan including contribution matching

WFH stipend

Robust compensation

Employee discount

Utility stipend - An extra $75 each month to cover extra cell phone, internet, or data usage

Spending accounts - Options for additional HSA and FSA plans to help toward healthcare costs