Workday Systems Analyst
Posted on 3/30/2023
Oscar Health

1,001-5,000 employees

Health insurance company
Company Overview
Oscar Health’s mission is to make high-quality health insurance accessible and affordable for everyone. The company is a software driven health insurance company that offers medical plans, medicare advantages, and small group products.
Experience Level
Desired Skills
Human Resources Information System (HRIS)
Workday HRIS
People & HR
  • 3+ years Workday HRIS experience
  • 3+ years of relevant experience in a fast paced environment
  • Experience with HR systems and experience working in a matrix with clients
  • Experience with HCM application features and business process configuration
  • Handle confidential information
  • Work with a variety of work-styles and personalities
  • Develop clear, applicable steps and manage to deadlines
  • Develop the systems support model strategy through trend analysis focused on systems issues and enhancements
  • Lead weekly team stand up meetings which summarize volume, capacity, and trend analysis
  • Consult with partners, process SMEs, and Systems team across HCM, Compensation, Talent, Benefits, Performance, Time & Attendance (Time and Absence / Time Tracking ) to agree on issues, perform root cause analysis, and identify solutions
  • Be a primary contact with People Service Center on systems related issues to ensure the support process operates and is meeting Service level agreements
  • Build training roadmap for People Service Center based on support trend analysis and train partners
  • Collaborate with People team and stakeholders on process improvements and all system related issues
  • Participate in process optimization and standardization, along with other responsibilities as assigned
  • Lead project testing; develop test scenarios and lead testing sessions
  • Troubleshoot Workday configuration issues and errors with the ability to resolve/correct non-complex problems
  • Collaborate with senior architects to identify potential solutions; develop prototypes and design requirements documentation
  • Help develop and perform data audits; analyze EIB files, integration errors/logs
  • Manage reports and reporting requests following Oscar's reporting philosophy
  • Participate in testing new configurations, enhancements, and releases in Workday
  • Develop training materials and participate in change management efforts including training and educating the business on Workday and People team processes
  • Monitor HRIS inbox and ticketing
Desired Qualifications
  • HR certifications (i.e. SPHR, PHR, SHRM-SCP)
  • Dashboard development experience in Workday
  • Experience in tech or startup environment