GRC ServiceNow Business Analyst Staff

EY - GDS Consulting – GRC Technology – EnterpriseGRC – GRC BA/Tester - Staff

As EY GDS Consulting Staff, you’ll contribute functionally to GRC Technology client engagements and internal projects. You’ll also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team.

The opportunity

We’re looking for GRC BA and Tester with expertise on GRC/IRM solutions to join our international network of GRC Technology professionals helping our clients implement technology solutions that support risk management, compliance, and governance. Testing activities includes design, develop, and execute test cases, test scripts, and test scenarios including Automated Test Framework (ATF) for eGRC tool. Perform functional, regression, integration, user acceptance, and performance testing. Validate configurations, workflows, and customizations against requirements. 

Your key responsibilities

• Work with the Solution Designers/Architects, to bounce ideas, brainstorm available solutions, disseminate business requirements, and articulate the best feasible solution to implement.
• Map customer requirements to GRC functionality and advise on best practices for implementing GRC processes.
• Gather requirements and help design GRC applications and modules to meet specific client needs and compliance requirements.
• Involve in Agile Sprint planning, define user stories for developers to configure and customize GRC workflows, entities, policies, forms, and user interface (UI) elements to create user-friendly and efficient solutions including but not limited to Policy and Compliance Management, Risk Management, Business Continuity Management, Third-party Risk Management, Operational Risk Management, Operational Resilience, Privacy Management, Business Continuity Management, Regulatory Change, Audit Management, Security Operations, Vulnerability Response
• Collaborate with developers, business analysts, and project managers to understand requirements and ensure test coverage.
• Conduct thorough testing and quality assurance for developed solutions to ensure accuracy and reliability.
• Drive customer requirements show back sessions, system demos and other workshops.
• Provide testing status updates and participate in project meetings.
• Identify, document, and track defects using appropriate tools.
• Develop and execute automated test scripts using tools such as Selenium, TestNG, or ServiceNow’s Automated Test Framework (ATF).

Skills and attributes for success

• eGRC tool knowledge: Service Now IRM
• Strong communication, and team-building skills and experience in producing high-quality test cases, test reports.
• Foster teamwork, quality culture and lead by example.
• Understand and follow workplace policies and procedures
• Training and mentoring of project resources
• Participating in the organization-wide people initiatives

To qualify for the role, you must have

• 1-3 years of experience as Business Analyst cum Tester role in GRC Domain specialising in Service Now IRM tool.

• ServiceNow GRC certifications (Certified Implementation Specialist - GRC, Certified System Administrator).

• Hands-on experience with ServiceNow Automated Test Framework (ATF).

• Experience in developing and maintaining training documentation.
• Basic understanding of cross GRC domains including Information Security, business continuity and Risk Management.
• Team Building - Knowledge sharing, training, motivating and development of team members.

Ideally, you should also have

• B.E/B.Tech (Comp. Science, IT, Electronics, Electronics & Telecommunications)/MBA with a minimum of 1-3 years of experience with other Big3 or panelled SI/ ITeS companies

• Solid understanding of SDLC and STLC.

• Familiarity with a typical IT systems development life cycle
• Demonstrated experience in delivery management and client management
• Exposure to multiple GRC tools like Archer, MetricStream, Enablon, etc. would be an added advantage

What we look for

• A Team of people with commercial acumen, functional experience, and enthusiasm to learn new things in this fast-moving environment with consulting skills.
• An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you