Full-Time

Senior Tax Registration Coordinator

Posted on 4/27/2024

Justworks

Justworks

1,001-5,000 employees

Comprehensive HR and payroll platform for SMBs

Data & Analytics

Senior

New York, NY, USA

Requirements
  • Minimum of 2 years of professional experience with tax registrations or a similar role
  • Proven track record of effectively handling challenging situations while demonstrating ability to be empathetic, compassionate, responsive, and resourceful
  • Strong written and verbal communication skills with acute attention to detail
  • Experience with mentoring teammates on new tasks
  • Track record of reliably meeting deadlines and consistent performance at an exemplary level with customer interactions and colleague collaboration
  • Ability to come up with creative solutions to any problem you face and know how to organize and prioritize your workload
  • Self-driven to be productive and seek out self-improvement
  • Demonstrated experience driving process improvements
Responsibilities
  • Independently complete tax registrations and routinely exceed expected daily registrations
  • Appropriately prioritize work and perform assigned project work from start to finish
  • Resolve complex requests from customers, colleagues, and state agencies
  • Provide guidance to team members on difficult cases and provide expertise to colleagues from other departments
  • Engage with customers in a concise and exemplary way, consistently striving to anticipate customers’ needs and provide resources accordingly
  • Reliably resolve/address open work in accordance with team priorities, with flexibility as priorities shift
  • Recommend and implement new ideas to improve team resources (help articles, training decks, etc)
  • Support new-hire training for Tax Registration Coordinators
  • Continuously help to elevate the team, pushing team members toward collective goals and offering assistance whenever possible
  • Update state requirements and setup instructions as needed to ensure all information is current, streamlined, and easy to follow
  • Perform other related duties as assigned

Justworks provides a comprehensive platform for small businesses, offering modern, user-friendly software and 24/7 human support to simplify payroll, benefits, HR management, and compliance. The product combines a PEO's capabilities with corporate-level benefits to streamline business operations.

Company Stage

M&A

Total Funding

$160M

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

12%

1 year growth

23%

2 year growth

64%

Benefits

Health - Believe in our vision. Medical and dental, too. Get support for your mental and financial health. Beta test new benefits and perks for our platform.

Workplace - Volunteer and get paid to give back. Take paid parental leave. Enjoy monthly team events that help turn coworkers into lifelong friends.

Wellness - Enjoy subsidized ClassPass memberships. Take advantage of regular yoga, meditation, and other wellness programming.

Perks - Be an owner, not an employee. Get time off whenever you need it. Take a sabbatical. Invest in your future financially and with professional learning and development opportunities.