Head of Fund Ecosystem Technology and Digital Product Management

This role will lead the long-term strategic vision and roadmap for investment management related large, complex, multi-stakeholder digital product families, demonstrating a deep understanding of the digital product(s) and associated business areas along with a significant degree of investment acumen. Digital products have Investment Management Group divisional wide implications.

Are you passionate about developing and enabling Vanguard's digital product strategy of the Fund Ecosystem (Middle and Back Office)? Do you lead with the mindset that emphasizes agility, user-centric design, and continuous improvement, which are essential for navigating the complexities of the asset management industry? Do you excel in transforming teams and engaging with IT partners, the Investment Management teams, and stakeholder management in developing and executing multi-year strategic plans? If so, we invite you to join us on the journey to establish the newly formed Strategic Enablement organization to enable new capabilities and ways of working by driving integration that cuts across departmental boundaries.

What it Takes:

As the Head of Fund Ecosystem Technology and DPM, you will be accountable for developing a team of digital product managers and specialists in leading the charge to establish and advance the long-term strategic vision and roadmap of digital products that enable the Fund Ecosystem (Middle and Back Office Operations) and fuel large, complex, multi-stakeholder digital product families. Your role will involve anticipating challenges and collaborating with both internal and external stakeholders, Investment Management Group and Banking partners, to ensure seamless execution of the long-term strategy.

Core Responsibilities:

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Leads digital product management teams for a strategic digital product or product group. Sets new digital product strategy and adjusts strategies for program or digital product group.
• Leads, influences, or directly supervises cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
• Creates and maintains best practices and learnings, providing coaching to product teams on current strategy. Oversees digital product teams' support of the messaging, communication, and customer outreach as necessary.
• Builds and maintains strong business support from team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
• Leads the planning or is directly responsible for the development and implementation of new large, complex, multi-stakeholder products.  Defines and analyzes markets, develops detailed product features and requirements, and develops implementation plans.
• Creates, maintains, and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Leads and influences ongoing business planning and departmental prioritization activities.
• Participates in special projects and performs other duties as assigned.

Qualifications:

• Minimum of ten years of relevant Delivery experience and ten years of experience in leading product delivery initiatives.

• Previous people-leadership experience within the Investment Management and Financial Services Industry.
• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.