Community Manager
Posted on 3/27/2024
Viral Nation

201-500 employees

Global digital agency enhancing brand-consumer connections
Company Overview
Viral Nation, a global digital and social agency, excels in driving growth and fostering connections through performance and innovation. The company's competitive advantage lies in its use of real-time data and first-hand insight to bridge the gap between brands and consumers, delivering superior value to their communities. As an industry leader, Viral Nation collaborates with individuals who have an in-depth understanding of their audiences, enabling the creation of smarter, more effective strategies.
AI & Machine Learning
Data & Analytics
Crypto & Web3
B2B

Company Stage

N/A

Total Funding

N/A

Founded

2014

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

10%

1 year growth

32%

2 year growth

105%
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Management
Social Media
Marketing
Data Analysis
CategoriesNew
Brand & Creative Marketing
PR & Communications
Growth & Marketing
Requirements
  • Minimum of (2) years of professional experience with Instagram, Facebook, TikTok, YouTube, Twitter, LinkedIn, etc.
  • Proficiency with social media management and analytical tools (Sprout Social, Hootsuite, Sprinklr, etc.)
  • Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
  • Must have professionally managed Social Media for brands.
  • Experience growing brands on social media through strategic community management
Responsibilities
  • Work cross functionally with the Content and Creative team to develop community management strategies and creative ideation for Viral Nation’s top tier brands
  • Act as a strategic community manager and engage with followers on all social platforms to enable growth in alignment with client KPIs
  • Curate periodical reports for reporting manager demonstrating engagement and analytics
  • Own the execution of daily posts, monitoring analytics, and maintaining accounts on key social media channels (Facebook, Instagram, Twitter, TikTok, YouTube, Discord etc.)
  • Develop and manage content calendars for dedicated accounts and provide recommendations to enhance content, copy and identify agile moments
  • Present analytics feedback and insights gained from social media marketing to help evolve strategies in a timely fashion
  • Work in collaboration with the Content, Creative and Accounts divisions to ensure processes and protocols are followed and enhanced
  • Act as the Social Media expert at Viral Nation, keeping the team up-to-date with changes in the ecosystem, current best practices and trends