A successful candidate in this role will have three key skills:

• You’re an expert on payments infrastructure, processing, and technology for the U.S. and Canada markets. You have an intellectual, problem-solver and strategic mind with the ability to synthesize data, insights, and feedback from multiple sources. You are comfortable in translating abstract ideas and information into concrete short-term and long-term bets that support Netflix’s growth.
• You have a visionary perspective of the payments landscape and demonstrate a strategic vision and judgment in payments. You present broad experience influencing external stakeholders whether it be negotiating a commercial contract or shaping new products.
• You are known by internal and external stakeholders as collaborative and inspirational. You foster strong relationships and alignment across different stakeholders within and outside the organization with a proven track record building a network in the industry.
• In order to be successful at Netflix, you must be able to anticipate and meet ever-increasing business demands while demonstrating strong judgment in the face of ambiguity.  You must thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and focus on generating results all while exhibiting the highest level of personal and professional integrity. You are someone who is comfortable and confident interacting with all levels of an organization and with the ability to operate independently and someone who welcomes failure as a learning opportunity. You will be asked to frequently represent the Payments team across the company and debate controversial topics with our executives

You will be a high-impact individual contributor whose responsibilities will include, but not be limited to:

• Make use of our payments infrastructure to improve the performance of existing payment methods, while evaluating any new payment methods that prove to have incremental value
• Seek out innovation in the payments domain by considering consumer’s needs, relevant regulatory and technological trends that could influence Netflix’s approach to payments in the short-term vs. the long-term 
• Work alongside the Partnerships team on managing relationships with financial institutions, card schemes, and fintechs in order to drive best-in-class payment performance and innovation
• Own key payment metrics for your markets and derive actionable insights into improving the experience for our customers, improving performance, and ensuring efficient cost structures
• Partner cross-functionally throughout the organization (Product, Engineering, CS, Legal, Marketing, Finance, etc.) to get things done - whether that be optimization or market expansion and launching features and products that will drive growth in our business

Qualifications:

• 10+ years of experience managing very large CNP/recurring payments, either from a merchant, issuer or acquirer perspective
• Deep knowledge of payments technologies relevant to the U.S. and Canada (e.g. network tokens, PINless, Faster Payments, ACH, etc.) 
• Highly analytical with the ability to use data to make decisions
• Deep experience partnering and negotiating with card processors, card schemes, banks and fintechs
• Strong verbal and written communication skills
• Impeccable judgment and integrity; ability to make key decisions quickly and autonomously
• Existing network of relationships across the U.S. and Canada payments ecosystem
• Ability to juggle multiple critical tasks simultaneously
• Bachelor’s degree, MBA a plus
• Additional languages a plus
• Willingness to travel as needed across the US and Canada regions