Full-Time
Senior Workday Integration Engineer
Posted on 5/12/2026
Signet Jewelers
5,001-10,000 employees
Retailer of diamond jewelry and financing
No salary listed
Akron, OH, USA + 2 more
More locations: Dallas, TX, USA | Irving, TX, USA
Hybrid
 IT & Security (1) |
|---|
- Bachelor’s degree in Computer Science, Management Information Systems, or a related discipline, or equivalent relevant experience.
- 8+ years of experience in software integration, development, or enterprise production support.
- 5+ years of experience working with Workday or other large ERP platforms.
- Support and maintain Signet’s Workday HCM and Payroll platform, with primary ownership of Workday integrations and Extend‑based solutions.
- Design, build, enhance, and support complex Workday integrations, including Core Worker, Core Benefits, and Core Payroll connectors, Studio integrations, APIs, file‑based integrations, and automation workflows.
- Design, build, and support Workday Extend applications, including UI configuration, business logic, security models, and integration enablement.
- Leverage Workday Orchestration where appropriate to support integration‑driven workflows and multi‑system business processes.
- Collaborate with architects, developers, and business analysts to ensure solutions are secure, scalable, and aligned with Workday best practices.
- Configure, support, and troubleshoot Workday security, including user‑based, role‑based, functional, and integration‑related security.
- Support security domains, business process security policies, security groups, role assignments, service accounts, authentication methods, and protected data access across HCM, Payroll, and Extend solutions.
- Partner with HRIS, Information Security, and Compliance teams to ensure Workday security configurations adhere to enterprise standards and least‑privilege principles.
- Support functional and operational security requests, including role changes, access troubleshooting, go‑live readiness, and break/fix security issues.
- Participate in audit activities related to Workday integrations and security, including walkthroughs, evidence gathering, and remediation of identified issues to maintain ongoing audit readiness.
- Provide advanced troubleshooting for production issues related to Workday integrations (including Core Worker, Core Benefits, and Core Payroll), Extend solutions, and security configurations.
- Monitor and respond to urgent production issues during business hours and participate in a rotating on‑call support schedule as needed.
- Perform root cause analysis for recurring issues and drive corrective and preventative actions.
- Support day‑to‑day integration and security requests while following established access, change, and approval procedures.
- Perform and/or lead routine operational activities, including: Workday feature release testing; Human Resource, Payroll, Benefits‑related integration updates; Integration certificate and key renewals; Scheduled integrations and job maintenance.
- Evaluate and adopt new Workday capabilities, including AI‑enabled features where applicable.
- Identify opportunities to improve integration reliability, operational resilience, security posture, and delivery efficiency.
- Lead technical discussions and coordinate work across IT teams, business partners, vendors, and Security stakeholders.
- Create and maintain technical documentation, SOPs, and support playbooks for integrations, Extend solutions, and security processes.
- Support architects in the development of technical and architectural diagrams
- Provide clear written and verbal communication to technical and non‑technical audiences.
- Manage multiple concurrent support and enhancement efforts while meeting assigned deadlines.
- Operate independently with minimal reliance on manager for day‑to‑day technical direction.
- Act as a senior technical authority for Workday integrations—including Core Worker, Core Benefits, and Core Payroll—Workday Extend solutions, and supporting security configurations.
- Provide guidance and informal mentorship to other engineers and analysts.
- Influence integration design patterns, Workday security standards, and operational best practices.
- Own outcomes for assigned solutions rather than individual tasks.
- Proactively identify security, compliance, and operational risks related to integrations and Workday configuration before they impact the business.
- Represent the integration function confidently in cross‑functional, vendor, and audit engagements.
- This role does not include formal people management responsibilities but is expected to lead through expertise, accountability, and influence.
- Workday certifications preferred (Integrations, Extend, Studio, Payroll).
- Exposure to Workday AI enablement or other AI‑enabled enterprise Software as a Service platforms.
- Experience with service management and issue tracking tools (e.g., JIRA).
- Ability to manage multiple priorities effectively.
- Strong troubleshooting and analytical skills.
Signet Jewelers is the world’s largest retailer of diamond jewelry, operating brands such as Kay Jewelers, Zales, Jared, H. Samuel, and Ernest Jones across the US, UK, and Canada. It sells diamond and other fine jewelry through brick‑and‑mortar stores and e‑commerce, with financing options to help customers pay over time. Its scale, multi‑brand portfolio, and omnichannel approach distinguish it from competitors, and it emphasizes sustainability and social impact via supplier relationships and the Signet Love Inspires Foundation. The company’s goal is to grow its store and online presence, strengthen customer relationships across channels, and advance sustainable practices and social equity through its products, financing, and philanthropy.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Akron, Ohio
Founded
1910
Simplify's Take
What believers are saying
- Core brands delivered over 3% same-store sales growth in FY2026.
- Free cash flow surged 20% to $525 million enabling $205 million repurchases.
- Raised dividend 10% to $0.35 quarterly despite headwinds.
What critics are saying
- Lab-grown diamonds commoditize bridal margins with 60 bps Q4 decline.
- Closing James Allen site in Q2 2027 erodes $60-80 million revenue.
- 100 store closures in FY2027 destroy regional brand equity.
What makes Signet Jewelers unique
- Signet operates 2,600 stores under Kay, Zales, and Jared brands globally.
- Focuses on high-margin services like extended warranties and loyalty programs.
- Leverages supply chain from Africa and India for diamond sourcing.
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Company News
Signet Jewelers, the world's largest diamond jewelry retailer, plans to close approximately 100 stores in fiscal 2027 and shut down two brands as part of a major restructuring. The company will focus on its three core brands: Kay Jewelers, Zales and Jared. James Allen will be integrated into Blue Nile, with its standalone website closing in the second fiscal quarter of 2027. Rocksbox will merge into Kay Jewelers in fiscal 2026. The restructuring comes as the diamond market faces pressure from lab-grown diamonds and oversupply, whilst gold prices surge to near-record highs. Signet operates nearly 2,600 locations across North America and the UK. For fiscal 2026, the company's core brands delivered over 3% same-store sales growth and accounted for roughly 70% of revenue, though e-commerce sales declined 2.4%.
Signet Jewelers shares rose on Thursday after the world's largest diamond jewellery seller reported better-than-expected financial results. The parent company of Zales and Jared posted sales of $2.35 billion in its fiscal 2026 fourth quarter ended 31 January, with same-store sales declining just 0.7%. The retailer saw strength in its bridal and fashion segments despite rising gold prices and tariffs increasing costs. Signet generated $525 million in free cash flow for the year whilst maintaining consistent inventory levels. The company expects adjusted operating income of $470 million to $560 million and earnings per share of $8.80 to $10.74 in fiscal 2027. Signet's board approved a nearly 10% dividend increase to $0.35 per share quarterly.
Signet Jewelers reported fourth-quarter revenue of $2.3 billion, with same-store sales declining 0.7%. Excluding James Allen and weather impacts, comparable sales grew 1%. The company delivered adjusted operating income of $327 million for the quarter and $515 million for the full year, with adjusted earnings per share growing 7% annually. Free cash flow reached approximately $525 million, up 20% year-over-year. The company repurchased $205 million in shares during fiscal 2026, representing over 7% of shares outstanding. For fiscal 2027, Signet expects revenue between $6.6 billion and $6.9 billion, with comparable sales ranging from down 1.25% to up 2.5%. The company plans approximately 100 store closures and projects adjusted EPS between $8.80 and $10.74. Gross margins faced pressure from higher commodity costs and tariffs.
Signet to close James Allen e-commerce site. News in Brief * Signet Jewelers will shut its James Allen retail website in the second fiscal quarter, which ends in early August, the company announced in its annual results on Thursday. * Signet will repackage the brand as a "proprietary collection" within Blue Nile, its other major e-commerce brand. "Complementary products and styles" will move over to that site. * Rocksbox, which sells secondhand jewelry, will also become a distinct collection within Kay Jewelers, Signet's largest store brand, during the current fiscal year. Rocksbox will operate as part of the Kay team rather than as a stand-alone entity, Signet said in its 10-K annual report. * Group sales were essentially flat in the fourth fiscal quarter that ended January 31, down 0.3% year on year to $2.35 billion. Sales for the full fiscal year were up 1.6% to $6.81 billion. * Group net profit jumped to $250 million for the fourth fiscal quarter from $100.6 million a year earlier. For the full year, net profit rose almost fivefold to $294.4 million, compared with $61.2 million for the previous 12 months. * Same-store sales - at branches open at least a year - dropped 0.7% for the quarter and climbed 1.3% for the year. * The average selling price increased 5% for the quarter and 7% for the year, with growth in bridal and fashion. The Rapaport View Management's decision to "sunset" the Jamesallen.com site - to use Signet's term - and to absorb Rocksbox within Kay appears to reflect efforts to make the group more efficient. James Allen has struggled recently. Signet incurred a $13 million impairment charge on the James Allen trade name last year. The brand's sales dropped 33% to $142.5 million for the fiscal year. Revenue at Blue Nile, a larger and arguably better-known brand, slipped 2% to $339 million. "As part of our ongoing brand- and digital-transformation efforts, we are continuously evaluating and implementing changes to our brand portfolio and digital platforms, including aligning brands, evolving digital brand strategies, and, in certain cases, consolidating or sunsetting stand-alone digital experiences," Signet said in the 10-K. Signet said it was assuming a negative effect on revenue of $60 to $80 million because of the James Allen transition, with a "minimal impact" on operating income. Growth in full-year sales for the group resulted from "filling merchandise assortment gaps at key price points both in fashion and in bridal, particularly in the largest brands," the company said. The company had already released sales estimates for the period last week.
Caratwise names CEO for new jewelry platform. Newly launched jewelry platform Caratwise has appointed David Berdugo as its CEO. Berdugo brings more than 10 years of experience from Signet, as chief operating officer of its Blue Nile and James Allen brands, Caratwise said Tuesday. During his tenure there, he helped lead the digital-first channels that redefined online bridal and heightened competition for independent jewelers. Caratwise also unveiled its intelligent custom-jewelry platform that it launched to support retailers. Berdugo's appointment to the helm of a platform that works with independent stores marks a strategic shift, the company says. The channel enables jewelers to design pieces, and set a price and delivery date all within the same visit to the store, providing a "same-day yes." It's built to allow independent jewelers to tackle margin pressures, supply volatility and rising jewelry demand, it said. "Independent jewelers don't need another tool," said Berdugo. "They need certainty. Caratwise gives them control over pricing, production, and delivery in one seamless workflow. When a jeweler can confirm a custom order with confidence at the counter, it transforms the sales experience." Experienced retailers and manufacturing partners participated in developing the platform. Its real-time pricing incorporates metal cost, diamond selection, and production variables, simplifying the custom process, Caratwise said. The company is in the process of selecting independent retailers throughout the US and will showcase at JCK, with a wider expansion set for later this year. Image: David Berdugo. (Caratwise)