Network Analyst

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Job Description:

Position Overview

This position is accountable for administration and maintenance of Wide and Local Area Networks (WANs/LANs), Remote Access/VPN systems, wireless networks, voice (VOIP) networks, and Internet systems.

Key Responsibilities

• Provide technical support for network and voice or related hardware and software, including problem tracking, troubleshooting, and end user assistance.
• Act as an escalation point to the End User Services group for all Network and Voice issues, including after hours emergencies.
• Configure, deploy, upgrade and maintain Cisco network switches, Cisco WLAN, and HPE Aruba EdgeConnect SD-WAN.
• Escalate problems to service providers as appropriate and coordinate external support and service requests to ensure proper resolution.
• Maintain network perimeter security, configuration of firewalls and other security hardware/software to protect systems and proprietary information.
• Assist with developing and maintaining Palo Alto firewall policies.
• Monitor network performance and manage bandwidth allocation for internal/external access, including Internet, LAN/WAN, and voice networks.
• Assist the Network Technology Manager with network infrastructure production environment backup and recovery projects, including the development and testing of contingency plans.
• Assist in the day to day administration of Cisco Unified Communications and Microsoft Teams calling.
• Experience in Azure deploying infrastructure and Network resources such as, Azure Expressroute, VPN, VNets, Network Security Groups, virtual firewalls.

What is expected of you and others at this level

• Intermediate knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
• Solves a range of straightforward problems
• Analyzes possible solutions using standard procedures
• Receives a moderate level of guidance and direction

Minimum Qualifications & Skills

• Bachelor’s Degree in Business Administration, Computer Science or related field required
• 2-5 years’ relevant experience required
• CCNA or similar industry standard network certification preferred.
• Excellent organization and communication skills
• Ability to work in and foster a team-based environment
• Critical thinking and strong problem-solving skills

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons, Inc. is a Drug-Free Workplace. The Andersons, Inc. is an EO employer – M/F/Veteran/Disability/Gender Identity/Sexual Orientation.

Note: The Andersons, Inc. conducts drug, alcohol and/or medical testing of applicants and employees based on type of position. A copy of our testing policy is available by contacting the HR Department at [email protected].

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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