Practice Director, NetSuite

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

We are actively seeking a Practice Director for our NetSuite Practice. In this role you will develop goals and strategic plans for delivering company products and services to clients to maximize revenue for the team. The Practice Director works with Directors to execute Practice strategy- Marketing, Sales, Inside Sales, Professional Services, IT Services to execute on strategy. S/he will develop competitive awareness both within and external to practice solution offerings. The Practice Director will develop and maintain strategic alliances with partners, vendors and outsource resources. S/he is essentially the evangelist for the product and team. The Practice Director is the consummate professional both internally and externally. S/he consistently communicates team goals and performance to the team and executive management.

Job Responsibilities

• Manage and achieve engagement bookings and revenue targets.
• Manages strategic client relationships.
• Execute high-level billable consulting to clients.
• Proactively seek/create opportunities to participate in client interactions to ensure highest levels of customer satisfaction are achieved.
• Ensures consistent and sufficient pre-sales support.
• Mentor team in business development strategies.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient and effective working environment.
• Keep abreast of current industry trends and identify potential threats and opportunities.
• Monitor and evaluate the performance of the Practice team against objectives; identify and manage change.
• Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives.
• Grow and maximize the revenue of the practice and of the clients that belong to that practice
• Work with marketing and sales leaders to build a marketing calendar.
• Determine which add-on products will be the best fit for our client base and work with sales leaders and consulting managers to implement a strategy for selling and servicing those add-ons.

Job Requirements

• University degree Business or Computer Science and/or years equivalent work experience. Master’s Degree a plus.
• Deep understanding of consulting, practice products and the business of relevant clients/partners, including based on 10 years related the business experience.
• Experience managing MS Dynamic 365 projects within a consulting environment is required
• Business acumen (client business drivers)
• Sales and Marketing.
• Financial analysis (e.g., ROI & TCO)
• Prior experience with pre-sales activity or account planning is desirable.
• Demonstrated facilitation, collaboration, and problem-solving skills.
• Ability to engage senior client management in discussions regarding our solutions, the client’s industry and business model.
• Must be able to present self well in front of internal and external customers.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong relationship and social skills with the ability to build and manage a strategic external industry network.
• Commitment to company values and business objectives.
• Strong customer service orientation. Personal Attributes.
• Excellent planning, organizational and leadership skills.
• Highly effective verbal and written communication skills.
• Strong negotiation and team building skills.
• Strong decision-making, analytical and problem-solving skills.
• Strong customer/client service orientation – demonstrates ability to build effective working relationships with stakeholders leading to “trusted advisory status”
• Highly self-motivated and directed, with keen attention to detail.
• Ability to juggle multiple projects of various sizes.
• Demonstrates high-energy, positive and flexible approach in the workplace.

Customer Requirements

This job may require access to customer information, systems, and/or premises.  As a result, this job may require customer approval for such access as an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits

Base salary range: TBD.

This position is also eligible for a bonus in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.  

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:

• Health and Welfare (Medical, Dental, Vision) 
• Accident, Critical Illness, and Hospital Indemnity  
• Employee Assistance Program (EAP) 
• Life and AD&D Insurance 
• Short- and Long-Term Disability Insurance 
• Flexible Spending Accounts 
• Transportation and Parking Accounts 
• Health Savings Accounts (with company contribution) 
• Retirement Planning (401k with matching contribution) 
• Legal Benefits 
• Identity Theft Protection 
• Pet Insurance 
• Wellness Program Offerings 
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.  
• 8 Paid Holidays per year, including 1 floating holiday. 

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

The Company expects to accept applications for this position until May 30, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.  

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. 

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.  

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