Our ideal candidate has:

• Outstanding writing skills in English, especially on technical topics;
• 2+ years directly managing writers at a software company;
• 4+ years experience as a writer at a software company;
• Bachelor’s degree or equivalent experience;
• Ability to work both collaboratively and independently;
• Experience writing for a variety of audiences;
• Experience curating and organizing a large set of documentation;
• Applicants will need to be able to understand complex software systems and quickly grasp new functionality while maintaining the perspective of a novice user. This position is perfect for someone who can understand both how developers make software and how customers use it. 

Responsibilities include:

• Producing and managing documentation for industry-leading enterprise software products;
• Managing a small team of writers;
• Analyzing the needs of diverse internal and external audiences and tailoring documentation to those needs;
• Writing about technical concepts with clarity;
• Communicating with product owners, developers, QA, and implementation managers for research;
• Editing and improving documents drafted by other teams;
• Prioritizing documentation requests with agility and transparency;
• Creating and applying company-wide standards for style, information architecture, and document design;
• Using industry-standard tools for documentation and project management (Atlassian suite).


Please submit two relevant technical writing samples, each at least one page long, with your application.

Compensation, benefits, and perks:

• Compensation commensurate with experience
• 401(k) retirement savings plan
• Life insurance, short-term and long-term disabilities insurance
• Medical and dental insurance
• Paid vacation and sick leave
• Paid home internet