Metals and Minerals Operator

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Overview of the Role

Reporting to the Senior Operator or to the Team Leader, this person will be part of the Global Metals operations team. The trading desk is active across a variety of products spanning from Concentrates, to Refined metals, to Warrants and Precious metals. The Metals Ops teams are responsible for all Physical Deliveries across the Globe. The successful candidate will ensure that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to mitigate any potential risks.

Main Responsibilities

• Acts as a reliable point of contact for routine internal and external inquiries on the desk. 

• Maintain close communications with customers and upon necessity informing traders and customers of problems and issues risen from fulfilment of contracts concluded with them. 

• Maintain close communications with the senior operators, the trading desk and relevant internal teams to ensure smooth cooperation; proactively offering creative solutions to trading team.

• Optimize trader strategies by utilizing knowledge of product movement and relationships with external parties. Pro-actively resolving and communicating any transport issues that arise.

• Take ownership of issues, coordinate between customers, warehouses and freight forwarders until the issues are solved.

• Serves as a point of contact for internal or external inquiries. Participate in regular team meetings helping to ensure that any operational issues are addressed and resolved.  Provide team coverage as workload's demand.

• Ability and willingness to operate across a variety of products and geographic locations.

• Report required information from Operations processes, to Team Leader or Regional Head of Operations, as part of core activities, on a frequent basis as per requirements.

• Complete any other ad-hoc tasks as assigned by Senior operators, the Team Leader or Regional Head of Operations.

• Knowledge of cargo shipment procedures, customs exportation/importation procedures, environmental reporting when necessary, policies & industry standards, shipment regulations and maritime technical terminology, as well as relevant transport laws and the impact on cargo movement operations.

• Experienced in vessel cargo operations interacting with ports/terminals, agents, cargo inspectors, canal transits, bunkering, vetting, chartering, ship shore compatibility and international legal restrictions on vessels used for cargo shipments. 

• Manage cargo inventory and operations interacting with ports/terminals, agents, cargo inspectors, and international legal restrictions on vessels/trucks/rail used for cargo shipments. 

• Experienced in trade recaps review, confirmations, contract review and execution.

• Able to coordinate and confirm the issuance of Letters of credit by internal Credit group as needed along with the collection and presentation of required documentation under a documentary letter of credit. 

• Proven analytical mindset with regard to product movement reconciliation, warehouse audits, along with the capacity to facilitate loss control investigations.

• Maintain an accurate and up to date account of storage positions, product movement positions, review all accruals in the system, insuring proper costs have been booked against each trade / strategy or storage facility.

• Reconciliation of month end inventory explaining/correcting any differences accordingly.  Communicate and work closely with traders on forward inventory projections.

• Designs and documents written procedures, where necessary or requested by Management.

• Highlights where current procedures are not up to date; or where new processes & procedures are required, particularly (though not exclusively) with a focus on demands of own Team, Country or Region. Escalates fully formed ideas, concepts, requirements and/ or solutions to RoM for consideration and potential development.

Profile/Key Skills

The individual should have the following experience:

• 3-8 years of Metals and/or Concentrates traffic/operational experience.

• Knowledge of more than one metals, components and grade specifications, bulk product storage, inspection procedures and product regulatory compliance.

• Understanding of cargo transport operations including bulk freight, containers and multimodal inland transportation.

• Pro-active and able to take initiative to complete tasks

• Maintain a positive work environment within the team.

• Fluent English written and oral skills

• Willingness to learn to operate more than one metals products

• Experience in warrants is desirable.

If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.