Senior Account Executive

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premier conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role

As our Senior Account Executive, you will drive and close new business for Mux products. You will build a deep technical understanding of our products and existing customer use cases to drive growth.

You will create an outbound prospecting plan to augment your business and explore new verticals and customer profiles. You are excited to jump into something challenging, highly technical, fast paced, and with a lot of room to grow.

This is a building role and requires a significant level of creativity, experimentation, and resilience. Tenacity and strong business acumen are a must.

What You’ll Do

• Build pipeline across named top pursuit accounts via outbound. Thoughtfully build an approach strategy for each account, leverage investor networks, executive outreach, field events, and a sound BDR motion, to establish the right connections within a prospective customer’s organisation.

• Drive a culture of sales excellence. Tenaciously bring value to new customers by understanding how video can help unlock their business goals.

• Handle and grow a book of business in collaboration with Operations and Customer Success, proactively leading expansion opportunities with existing customers in our base.

• Understand our GTM strategies (and experiments), test them, providing feedback and suggestions during deal cycles to improve them.

• Work closely with Solution Engineers to resolve prospects’ technical challenges across all verticals and facilitate a solution elegantly oriented to the customer’s business need and long term strategy.

Who You Are

• 5+ years of B2B SaaS sales experience (in a closing role)

• Proven aptitude to learn a complicated process or system (our product is very technical, you must want to learn it and have an ability to apply that technical knowledge in a commercial setting)

• Self starter with a proven track record of both creatively solving problems and exceeding sales targets

• Driven to perfect a sales motion, honing product market fit, excited to act as “first sales hire,” drafting off the momentum of a strong founder led sales motion. We have a lot of strong processes, tools, and teams in place - but you know how to take advantage of a founder or investor intro and build a relationship.

• Wants to build a winning team (we have one, you want to double its revenue and redefine its next era)

U.S. Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance. We are remote-equal, with office spaces in Downtown San Francisco, New York City, and London. 

• Flexible PTO + 11 company holidays

• Weekly no-meeting days + quarterly focus weeks

• Healthy work-life balance encouraged

• Competitive health, dental, and vision insurance (100% employee and 65% dependent premium coverage)

• Fully funded fertility benefits

• HSA available, compatible with high deductible plan only ($100 per single employee/month & $200 per family/month employer contribution)

• FSA available

• Short-term and long-term disability insurance

• Group life insurance

• Travel accident insurance

• Employee Assistance Program (EAP)

• Medical support concierge service

• 401(k)

• Paid parental leave

• Investment in career growth through professional development stipend

• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers

• Lunch reimbursement program

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.