Administrative Assistant and Quality Executive

As Administrative Assistant, I will assume full responsibility for the efficient operation in the following: 

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.  
• Operate office equipment.
• Compose, type, and distribute meeting notes, routine correspondence, and reports. 
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material. 
• Make meeting presentations for General Manager.
• Attend meetings and training as required by supervisors. 
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 
• Strictly adhere to LQA standards and monitor guest comments analysing feedback and ensuring timely response and follow-up on guest comments.
• Monitor, audit, and evaluate service quality across all departments in line with Six Senses brand standards and LQA criteria.
• Conduct regular quality and sustainability audits, prepare reports, and propose action plans for improvement.
• Support departmental leaders in developing corrective actions and tracking progress on improvement initiatives.
• Collaborate with the Sustainability team to uphold Earth Lab initiatives and community engagement programs.
• Assist with mystery guest audits, pre-opening standards, and operational readiness evaluations.
• Lead by example, maintaining a visible presence and embodying Six Senses' purpose of reconnecting people with themselves, others, and the world around them.
• Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Minimum 1 year Admin Assistance experience at a resort, hotel or similar setting. 
• Minimum 2–3 years’ experience in a quality, guest experience, or rooms division role in a luxury or lifestyle resort environment.
• Strong analytical skills with proficiency in Excel and guest feedback platforms (e.g., ReviewPro, Medallia, TrustYou).
• Fluent in English: I understand that additional languages are preferred,

The above is intended to provide an overview of the role and responsibilities for a F&B Administrative Assistant at Six Senses The Palm DubaiIt is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubaiis an equal opportunity employer. This policy applies to all terms and conditions of employment.