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IT Engineer
Saas
Posted on 8/4/2022
INACTIVE
Locations
San Francisco, CA, USA • Los Angeles, CA, USA • Chicago, IL...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JavaScript
Linux/Unix
Management
Ruby
Python
Requirements
  • Strong interpersonal and communications skills
  • 5-8+ years of system engineering experience in a fast-paced global environment
  • 2+ years of experience and expert level knowledge in maintaining Linux systems and open-source services
  • 2+ years of experience with administration of collaboration & communication technologies such as GSuite, O365, Slack etc
  • 2+ years experience with one or more scripting languages, such as, Python, Go, JavaScript, or Ruby
  • 2+ years of experience administering SSO, AD as well as Client Platforms such as Mac, Windows etc
  • Basic understanding of networking technologies
  • Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams
  • Ability to work with a diverse, and globally distributed team
Responsibilities
  • Partner with IT, Security, and Engineering teams to support, deploy, and maintain secure system infrastructure, SaaS ecosystem & Client Platforms aligned to internal standards and industry best practices
  • Perform administration activities across our environments including servers, end user client devices and SaaS applications such as GSuite, O365, Okta, Slack, Bluejeans, WSO, etc
  • Serve as the primary escalation channel for support-related technical issues
  • Develop, refine and support end user device management with a structured process around patching, testing and deploying upgrades
  • Proactively monitor SaaS applications & infrastructure, aggressively communicate and help troubleshoot any issues as appropriate
  • Participate in on-call incident response rotation
  • Coordinate activities with cross-functional stakeholders to plan scheduled maintenance or updates
  • Develop and maintain clear and thorough technical documentation as it pertains to operating procedures, change management, inventories, etc
  • Perform other tasks as requested and prioritized by the TechOps Manager
Flexport

1,001-5,000 employees

Global freight forwarder and logistics platform
Company Overview
Flexport's mission is to make global trade easy for everyone. The company operates a digitally enabled freight forwarding platform that helps other businesses to transport and store goods across the globe.
Benefits
  • Free Food
  • Company Social Outings
  • Health & Wellness
  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave
  • Financial Benefits
  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan
Company Core Values
  • Empower Your Client
  • Play The Long Game
  • Fill The Gap
  • Embrace Change
  • Practice Candor