Infra Tech Support Practitioner

Years of Experience - 3-5 years

Who You Are :

You must have a strong technical aptitude and an organized, process driven work ethic.
3-5 years of relevant experience with installation, configuration and management of Linux and Windows systems.
Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.
Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc
Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and also analyzing application logs, GC logs for troubleshooting performance and functional issues.
Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage
Hands on experience with Docker/Kubernetes will be an added advantage
Experience in ELK/Kafka/Openshift/Python script will be an added advantage
Good knowledge of SQL andNoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis
You willhave strong written and verbal communications skills and a track record for providing high customer satisfaction.
Develop automation scripts as needed to enhance operational efficiencies
Has prior experience in supporting Jira/Confluence or any other service management tool
Prior experience working in Agile environment will be an advantage.

Your Role

As a Cloud Devops engineer, you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the client's business platforms and also will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform.

To be updated

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