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Operations Lead
Posted on 7/21/2022
Reno, NV, USA
Experience Level
Desired Skills
Customer Service
  • Must be eighteen (18) years of age or older
  • High school diploma or equivalent
  • Minimum of two (2) years' experience working in a warehouse environment
  • Must be able to perform any physically exerting duties in a warehouse environment, which may be non-air conditioned or heated, meaning the indoor temperature fluctuates with the seasons
  • Must be able to pass pre-employment drug screening and background check
  • Proficiency in Microsoft Office Suite
  • Previous leadership experience
  • Experience working with a warehouse management system (WMS)
  • Forklift certificate and/or license
  • Assign tasks to warehouse personnel through written and/or oral instruction, including: unloading, outbound staging and loading, verifying and labeling of freight
  • Supervise tasks performed by warehouse personnel
  • Complete reports and records in a timely manner
  • Troubleshoot machine and equipment malfunctions and report them to maintenance personnel
  • Advise associates on care and preservation of product, use of equipment in handling, storing, maintaining, shipping stock, and related problems
  • Ensure high-quality customer service through assisting associates in warehouse functions when help is needed
  • Take action and speak to associates when proper safety, quality, and productivity procedures are not being followed
  • Work cooperatively and productively with other warehouse associates
  • Adhere to company or site-specific safety policy and guidelines to ensure safe working conditions for self and others
  • Additional duties may be assigned by supervisor

201-500 employees

Fulfillment, warehousing, and freight for B2C and B2B,
Company Overview
Stord's mission is to make your supply chain a competitive advantage.
  • Flexible PTO - Take the time you need when you need it. Because you’re at your best when you rest, relax, and recharge.
  • Mental Health Support - We give you access to free and confidential support. Because mental health is just as important as physical health.
  • Paid Parental Leave - No matter how you become a parent (birth, adoption, foster care placement), you’ll get up to 6 weeks of paid bonding time.
  • Health and Life Insurance - We provide medical, dental, vision, life and short-term disability insurance to support you and your family.
  • Wellness Reimbursement - You’ll get up to $50 a month to invest in your health and fitness. Gym memberships, wellness apps – whatever keeps you moving!
Company Values
  • Bias Toward Action - Each step forward, no matter how small, leads us to better solutions, faster.
  • Build for the Long Term - We’re focused on leaving a positive impact in our work and in our relationships.
  • Eternal Optimism - Problems give us an opportunity to get creative and learn something new.
  • Transparency and Candor - We’re fostering an environment where everyone feels comfortable sharing feedback and opinions.
  • Empower Others - We hire great people so they can do great work and become the experts at what they do.
  • Learn and Iterate - We continually refine what we do and how we do things in order to be the best we can be.